Service Administration Specialist with French (all genders)

Our Opening and Your Responsibilities

Currently we are looking for a Service Administration Specialist (all genders) to join our Back-office Team. This role focuses on billing and invoicing for services delivered to our B2B customers, based on their contracts with us.

Your tasks

• Effective service orders processing in SAP, control quality and completeness of reports delivered by technicians, enter order confirmations into the system;
• Invoicing of services, repairs and installations, ensure timely and accurate billing to customers;
• Maintaining customer information and device database in CRM with reference to information delivered by technicians or customers;
• Cooperation with business partners in countries supported by the team;
• Securing high quality and professional day to day service activities within agreed KPI's;
• Ensure complete and timely electronic archiving all relevant documents;
• Prepare statistics and reports related to service administration.

What You Need to Succeed

• At least 1 year of professional experience in similar position.
• Very good knowledge of Polish, French and English (minimum B2 level).
• Well-developed MS Office skills.
• Quick perception and excellent attention to detail.
• Focus on meeting time frames and adhering to clearly defined rules.

Our Offer to You

• Contract of employment [umowa o pracę], we are looking for a long term cooperation,
• Annual reward,
• Flexible working hours,
• Hybrid work model (3 days of work from the office per week),
• A diverse and inclusive workplace.
• Festive benefits paid in April and December,
• Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center?,
• Possibility to extend medical care to family members,
• Life insurance with possible extended scope,
• Sports card (Medicover),
• Language courses,
• A vast training offer to support your development,
• Wellbeing activities, CSR, with space for your initiatives*
• Discounts for meals and special offers at Platan Business Park.
• We are focusing on entertainment and supporting your physical and mental health - check out our LinkedIn profile!

The recruitment process consists of the following steps

• CV selection - we contact selected candidates
• Phone screening with a recruiter (approx. 15 min)
• Initial interview with the Manager or technical Expert (video conference, approx. 1 hour)

The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.