HR Operations Specialist (European Languages)

Responsibilities

• Act as the first point of contact for employee and manager HR inquiries.
• Provide support across the employee lifecycle, including onboarding, contracts, benefits, leave, and HR administration.
• Manage and resolve cases through HR systems and ticketing tools.
• Maintain accurate employee records and documentation.
• Ensure high service quality and compliance with HR policies and procedures.
• Collaborate with internal experts to resolve complex issues.
• Communicate HR process and policy updates.
• Identify opportunities for process and knowledge-based improvements.

Requirements

• Experience in HR administration, HR operations, shared services, or customer support.
• Fluency in English and at least one additional European language (minimum C1 level).
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and work independently.
• Customer-focused mindset and problem-solving approach.
• Strong attention to detail and data accuracy.
• Experience with HR systems and ticketing tools is an advantage.
• Good organizational and time management skills.
• Knowledge of HR processes and the employee lifecycle is preferred.
• Ability to collaborate effectively with different stakeholders.

Offer

• Direct employment contract with the employer
• Flexible working hours (start between 8:00 and 10:00)
• Hybrid working model
• Annual bonus
• Private medical care for employees and their families
• Shorter working hours on Fridays
• Multisport card
• Company gifts twice a year
• Christmas bonus
• Location: Warsaw