HR Operations & Payroll Specialist with German

Are you ready to join a brand that has truly helped shape the modern world? We are currently partnering with a globally renowned organization committed to driving continuous technological and business progress. They are embarking on an exciting new chapter by expanding their Global Capability Centre (SSC) in the heart of Kraków - a strategic hub dedicated to driving operational excellence and delivering world-class services on a global scale.

As an HR Operations & Payroll Specialist with German, you will oversee end-to-end personnel processes for the German market - ensuring the accurate, compliant, and timely delivery of HR activities across the entire employee lifecycle, including key payroll-related operations. We are looking for a candidate with a genuine drive for cross-functional collaboration and continuous learning beyond a single HR domain.

What will your tasks involve?The final scope of responsibilities will be tailored to your core strengths and background. Our client welcomes diverse experience across the HR spectrum, and your target role will focus primarily on the areas where you have the deepest expertise - whether your strengths lean toward end-to-end payroll operations, process optimization, or project delivery.

Operational Excellence

• Independently coordinate HR operations across the entire employee lifecycle (hire-to-retire) for the DACH market.
• Review, prepare, and validate key payroll inputs while maintaining data integrity across all core HR systems.
• Act as an operational escalation point (Tier 2/3) for complex employee inquiries, resolving operational bottlenecks and payroll discrepancies.

Process & Quality Mastery

• Actively contribute to transformation initiatives, process mapping, and the rollout of system enhancements.
• Identify operational bottlenecks and lead the design, standardization, and continuous maintenance of Standard Operating Procedures (SOPs) and work instructions.
• Ensure process documentation accurately mirrors on-the-ground operational practices and quality benchmarks.

Collaboration & People Enablement

• Partner closely with cross-functional HR streams, championing an end-to-end mindset to deliver a seamless employee experience.
• Share subject-matter expertise, mentor team members through shadowing sessions, and foster a culture of continuous learning.
• Maintain knowledge continuity within the team through structured, up-to-date process documentation.

Compliance & Stakeholder Relations

• Ensure full compliance of personnel and payroll processes with German labor law, statutory regulations, and internal company policies.
• Build collaborative, trust-based partnerships with key stakeholders, including HR Business Partners, local German business units, and external payroll vendors.

What we expect from you?

• Proven experience in HR operations, personnel administration, or HR process improvement dedicated to the DACH region.
• Business-fluent German (min. B2/C1 level) and English (min. B2 level), both written and spoken.
• Subject matter expertise: In-depth understanding of German labor law, statutory regulations, and German HR end-to-end operational workflows.
• Technical proficiency: Hands-on experience with HRIS platforms and ticketing tools (SAP, Workday, ServiceNow) along with solid command of MS Office (particularly Excel, PowerPoint, and Word).
• A proactive, problem-solving mindset with a genuine openness to change, continuous learning, and cross-functional teamwork.

What you can expect from us?

• Competitive base salary accompanied by an annual bonus scheme tied to company results and individual performance.
• Enhanced employer contribution to Employee Capital Plans (PPK) at a generous 3%, plus comprehensive group life insurance.
• Fully employer-funded private medical care (LuxMed) with optional family extensions, alongside subsidies for corrective glasses and contact lenses.
• Additional vacation days tied to length of service and a flexible hybrid working model (minimum 2 days per week from the office).
• Cafeteria benefits (MyBenefit platform / MultiSport card) and a monthly remote-work utility allowance.
• A modern, state-of-the-art office located in the center of Kraków.

Employment agency entry number 47

this job offer is intended for people over 18 years of age

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