Customer Technical Service Specialist with German

Ready to work with people?

Some jobs are just jobs. Others give you the opportunity to meet inspiring people, learn something new every day, and become part of a team where different languages, cultures, and experiences come together.

Join a diverse team of colleagues from across Europe and beyond in our modern Katowice office. If you're looking for a stable role, an international environment, and an opportunity to develop valuable technical and customer service skills, this could be the perfect next step.

You'll support customers of a leading manufacturer of innovative garden equipment, robotic lawn mowers, and power tools.

What will you do?

• Provide technical support mainly via phone (German & English)
• Troubleshoot products, mobile applications, and connected devices
• Guide customers through setup, installation, and maintenance
• Handle after-sales cases, including warranties, returns, and spare parts
• Document customer interactions and ensure a great customer experience

What are we looking for?

• German (C1 min.) & English (B2)
• Experience in customer service, technical support, helpdesk, or troubleshooting
• Interest in technology and problem-solving
• Good computer skills (Windows, MS Office)
• Readiness to work from our office in Katowice

What do we offer?

• International and multicultural work environment
• Modern office at Global Office Park, Katowice
• Business hours: Monday-Friday 9:00-17:00 Saturday 9:00-13:00 (40h/week)
• Employment contract
• Salary: 7,500 PLN gross
• Private medical care, insurance & Multisport
• LinkedIn Learning & Concentrix University
• Career growth opportunities
• Refer-a-Friend bonus up to 4,000 PLN

Work with people I Speak German I Build your future!

Apply today and join our international team in Katowice!