Technical Consultant - Quality Systems

Czym będziesz się zajmować?

• Implement new features within the Veeva Quality suite at Life Sciences companies ranging from large pharmaceutical companies to emerging biotech
• Configure Vault applications (workflows, document types, security, fields, page layouts, notifications) to meet customer needs
• Work closely with customer's business and IT staff to understand requirements and help achieve their business vision
• Act as customer liaison, managing communication between implementation, maintenance teams, customer stakeholders, and internal Veeva Product teams
• Guide customers in adopting Vault and industry best practices as part of post-implementation programs
• Drive change management methodology for customers switching from on-premise to SaaS solutions
• Assist with Quality processes including documents, Quality Events, CAPAs, Deviations, Change Control, Audits, and Training

Kogo poszukujemy?

Wymagania kluczowe

• Experience with configuring/supporting/implementing software solutions, ideally content management or life sciences with quality management exposure
• Experience in consulting or customer-facing role managing expectations
• Excellent verbal and written communication skills in English
• Ability to work independently, translate business requirements into solution designs
• Bachelor's degree in Management Information Systems, Computer Science, Life Sciences, or related
• Legally authorized to work in Europe, remote full-time role

Mile widziane

• Proficiency in additional European language(s)

Czego wymagamy?

2 lata doświadczenia na podobnym stanowisku

Znajomości

• SaaS
• Customer support
• Management
• Komunikacja
• Prezentacje
• Business requirements analysis

Mile widziane

• Configuring software solutions
• Supporting software solutions
• Implementing software solutions
• CRM
• Solution design
• Change Management

Języki

• Angielski

Jakie warunki i benefity otrzymasz?

• 13k-22k PLN brutto/m (Umowa o pracę)
• Umowa o pracę - Elastyczne godziny pracy (100%)
• Praca zdalna: W całości
• Pakiet medyczny

Kim jesteśmy? Veeva delivers the industry cloud for life sciences with software, AI, data, and business consulting. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,500 customers, ranging from the world’s largest biopharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.