Sales - Key Account Customers

About Aperam

Aperam is a global player in stainless, electrical and specialty steel and recycling, with customers in over 40 countries. The business is organized in four primary reportable segments: Stainless & Electrical Steel, Services & Solutions, Alloys & Specialties and Recycling & Renewables. Aperam is fully committed to be the leading value creator in the circular economy of infinite, world-changing materials.

About the role

As a Sales - Key Account Customers professional, you will manage customer requests, contracts, quotations, and orders throughout the entire order-to-cash process. You will coordinate closely with internal teams to ensure smooth production and delivery, maintain strong customer relationships, and proactively resolve any issues or discrepancies. You will also monitor contracts, keep CRM tools up to date, and provide accurate sales reporting for your assigned sector.

Responsibilities

• Contract monitoring
• Handle customer inquiries regarding pricing, lead times, and technical specifications
• Prepare, follow up on, and track commercial offers and quotes
• Process orders and manage full order-to-cash tracking
• Coordinate with internal teams to secure production and delivery schedules
• Maintain seamless and regular communication with customers
• Anticipate and proactively resolve disputes or contract discrepancies
• Update tracking tools (CRM) and provide sales reporting for your sector

What we are looking for

• You have at least 3 years’ experience in a sales role
• Strong communication skills
• Ability to work with precision
• Motivated to learn new things
• Responsible
• Knowledge of SAP
• Knowledge of Sidonie is a plus
• You are fluent in English, knowledge of French is an advantage

What we offer

• Stable employment in an international company
• Friendly and supportive team environment
• Hybrid working model with flexible starting hours
• Bonus system and wide package of benefits, including:
• private medical care
• pension savings plan
• meal vouchers
• training programs
• sports initiatives
• employee referral program

Compensation

Depending on experience and level of commitment, the base salary is expected to range from PLN 6,455 to PLN 8,000 gross.

Work Mode

Hybrid working model. During the probation period (3 months), you will work from the office daily. After the probation period, there is the possibility to work 2 days from home and 3 days from the office, with flexible starting hours.

What does our recruitment process look like?

If your CV matches our expectations, you can expect

• A phone call or email from Paulina Saja from the HR department to schedule an online meeting (www.linkedin.com/in/paulina-saja-861671195)
• A safety test, because safety is our number one priority at Aperam
• An online meeting with Paulina Saja to get to know each other better
• A meeting with the Hiring Manager

At the end of the process, every candidate receives feedback.

We look forward to hearing from you.