Proccess Optimization Manager

We are currently seeking an experienced Proccess Optimization Manager to join our team in Poland. Proccess Optimization Manager will lead warehouse process optimization and continuous improvement initiatives, standardize SOPs, manage system requirements, and collaborate across teams to improve operational efficiency, quality, and cost performance.

Job Responsibilities

• Process Streamlining and Optimization
• Independently design process diagnostic and optimization solutions for specific modules/warehouse areas, and output improvement reports;
• Compile and optimize the SOP system (management specifications management guidelines operation guidelines compilation manuals, four levels of documents), promoting 100% standard operation coverage;
• Establish process efficiency monitoring dashboards, identify the top 3 bottlenecks, and output solutions;
• Participate in the process design of major process change projects (such as new warehouse launch, automation introduction);
• Continuous Improvement (CI)
• Independently lead CI improvement projects (Kaizen level), using the PDCA cycle to complete the entire process of "defining the problem analyzing the root cause developing a solution verifying the effect standardization";
• Establish an improvement proposal mechanism, promote full participation, and output ≥2 improvement proposals per month;
• Track improvement effects, quantify key indicators such as efficiency improvement/cost savings/quality improvement;
• Promote the standardization of on-site operations;
• System Requirements Management
• Independently conduct research and analysis of business requirements;
• Participate in system reviews; lead post-launch testing and performance verification, striving for zero failures;
• Establish a requirement priority management mechanism to ensure high-priority requirements are delivered on time;

4- Team Management and Influence

• Independently undertake CI work for specific modules/warehouse areas, becoming a process improvement expert within the team;
• Proactively build a collaborative network with departments such as warehouse operations, warehouse network planning, and R&D;
• Share CI methodologies and improvement case studies, forming a personal work methodology;
• Provide guidance to team members on SOP writing and process diagnosis.

Job Requirements

• Bachelor's degree or above, with preference given to Industrial Engineering, Logistics Management, or related majors;
• 5+ years of experiences in warehouse onsite management, 3+ years experiences in process optimization/CI, including at least 1 year in e-commerce/cross-border e-commerce;
• Ability to write BRD/PRD and design processes, familiar with lean tools (Kaizen/PDCA);
• Fluent in English and Polish (reading and writing without difficulty)

What we offer

• Attractive salary;
• Full-time employment contract (1st - 3 months, 2nd - 1 year, 3rd - unlimited);
• Opportunities for development in the organization (twice a year - windows for promotion pass);
• Annual bonus (from one to three monthly salaries - depending on the personal performance, company performance and on the position);
• Access to company training and learning platform.

Benefits

• Medical care package - Luxmed;
• Life and health insurance - Nationale Nederlanden;
• Multisport card;
• Lunch for 1 PLN (available both meat and vegetarian versions);
• 30% discount for SHEIN products;
• Free parking spots;
• Company benefit fund;
• Employee referral program;
• Multiple teambuilding activities.

Please note that pay information, including salary bands, will be shared with candidates upon invitation to the first interview.

Please note that the final salary offered within the stated range will be determined following a thorough assessment of a candidate's overall profile, including but not limited to qualifications for the role, technical and soft skills, and level of experience.