Order to Cash Manager with German

Opportunity to join a newly established GBS in a newly created Leadership Role

We are looking for an experienced Order to Cash Manager with German. This role is ideal for a finance professional with strong expertise across the end-to-end Order to Cash process, proven people management experience, and a track record of supporting process transitions and continuous improvement initiatives.

Location: Southern Poland Client: Newly created International GBS Organization.

Key Responsibilities

• Lead and oversee end-to-end Order-to-Cash operations across the EMEA region.
• Manage and develop a team of Order to Cash specialists, organize daily team activities.
• Ensure timely and accurate execution of Order to Cash activities while meeting agreed SLA and KPI targets.
• Oversee accounts receivable activities, account reconciliations, cash application, and aged receivables management.
• Ensure accurate and timely month-end and year-end closing activities.
• Support knowledge transfers and process migrations from EMEA entities into the local site.
• Monitor operational performance, prepare reports, and drive corrective actions where needed.
• Identify and implement process improvement, automation, and standardization initiatives.
• Build strong relationships with internal stakeholders, business partners, and external service providers.
• Collaborate closely with Global Process Owners, IT teams, Finance, and Project Management teams.
• Ensure compliance with internal policies, IFRS requirements, and local regulatory standards.

Requirements

• Bachelor's degree in Finance, Accounting, or a related field.
• Minimum 5 years of experience in Finance Operations, SSC or BPO environment.
• Proven experience in Order-to-Cash, Accounts Receivable processes.
• Strong leadership experience, including team management and development.
• Experience with process transitions.
• Strong analytical skills with experience in KPI monitoring and performance reporting.
• Excellent communication, stakeholder management, and problem-solving abilities.
• Fluent German and English are required.
• Knowledge of ERP systems, SAP is considered a strong asset.

What we offer

• A unique opportunity to play a key role in building and shaping Order to Cash team and its processes.
• Comprehensive benefits package.
• Collaborative, professional, and supportive work environment.

Hays Poland sp. z o.o. is an employment agency number 361.

#1201969 - Paulina Jaglowska