KYC Specialist

Your responsibilities

• Manage customers end-to-end across account opening and onboarding, including defining requirements, verifying documentation, and acting as a key point of contact for customers and business partners.
• Complete KYC due diligence reviews to the required quality and detail within agreed timelines and service levels.
• Perform account opening and regulatory activities including CDD, KYC, FATCA and CRS requirements.
• Analyse customer profiles, ownership structures and nature of business; identify UBOs and connected parties, and document outcomes clearly.
• Execute and assess screening alerts (NNS, PEP and sanctions), escalating or discounting in line with policy and evidence.
• Review customer risk ratings, recommend additional due diligence where required, and escalate material risk concerns to management and relevant stakeholders.
• Coordinate effectively with Compliance, Relationship Managers, QA/QC, support functions and technical teams to resolve issues and drive timely case closure.
• Support team performance and continuous improvement by coaching less experienced colleagues, contributing to process enhancements, and acting as backup for the Team Lead when needed.

Our requirements

• Strong knowledge of Customer Due Diligence and KYC processes, including AML, sanctions, FATCA, CRS and related global standards.
• Experience delivering high-quality KYC analysis for corporate customers, including complex entity types and multi-layer ownership structures.
• Proven ability to interpret legal and corporate documentation to evidence nature of business, ownership and control.
• Strong analytical skills, critical thinking and attention to detail, with sound judgement in risk-based decision-making and escalation.
• Ability to work effectively in a high-volume, time-sensitive environment while meeting quality and productivity targets and SLAs.
• Confident stakeholder management and influencing skills to drive resolution across multiple teams and clarify responsibilities.
• Excellent written and spoken English, with professional communication skills for internal and external customer outreach via digital platforms and calls.
• A collaborative, flexible mindset with the ability to support colleagues through guidance/training and contribute to process improvement and change.

We offer

• A full-time contract (B2B also possible)
• All necessary work equipment is provided by us (computer, monitor etc).
• Participation in company many conferences, trainings, workshops, integration meetings, etc.
• Certification and training opportunities
• Opportunity to relocate and work in different ALTEN Polska branches
• After completion of the project, opportunity to engage in a subsequent one within the company.
• Work in company with #GreatPlaceToWork Certificate\
• Benefits
• Access to professional certifications with our technology partners (e.g. Google, ISTQB)
• Access to relevant industry events
• Access to the Knowledge Sharing Program
• Access to Referral program
• Work Equipment
• Layette for a newborn employee’s child
• Group life insurance
• Pension scheme