IT Technical Lead (Production Devices)

O projekcie

Team description

The IT&D Service Delivery & End User Support team is responsible for delivering reliable and efficient IT services to over 15,000 users across Europe. Working in a vendor-led environment, the team ensures that all support partners operate as one aligned ecosystem while continuously improving the service experience for end users.

Role Summary

We would like to invite you to join the adventure of expanding TME PL branch in the Toyota Digital HUB in Wroclaw.

We are looking for a highly skilled technical lead to support, maintain, build, and deploy software for all logistics production devices across our European sites. This role will be working closely with other EU operations. The ideal candidate has hands-on experience with device management platforms, software release processes, and Microsoft tools for reporting and documentation.

Formal Role Details

• Job Type: undefined time contract
• Startng date: Position available since December 2026
• Location: Wroclaw, Silver Tower Office Center
• Working Pattern: Hybrid 2 days every 2 weeks (flexible), in line with the need
• Reporting line: Manager / Team Lead
• Education level required: Bachelor/Master

What we can offer you

• Depending on the candidate’s skills and experience, the base salary for this position will be in the range of PLN 12000 - 18000 gross per month under a permanent employment contract (employment contract/UoP).

Benefits & Bonuses

• Annual Bonus
• Health insurance
• Sport card
• Lunch subsidy
• Car leasing
• Languages lessons

How to Join Us?

• Submit your application - you can do it right now!
• Wait to hear from us - if your application is positively reviewed, we’ll invite you to a recruitment interview. This will be an opportunity for you to learn more about our company and for us to get to know you better.
• We look forward to receiving your application. Click the “Apply” button to access the application form.

Didn't work out this time? No worries - let's stay in touch. Follow our open positions on KierunekToyota, keep up to date with what's happening at our company, and connect with our Recruiters on LinkedIn. As soon as you see a role that interests you, feel free to apply again!

About us

Toyota is a strong, global brand and one of the world’s leading automotive manufacturers. Teams at Toyota Motor Europe and Toyota Motor Manufacturing Poland in Lower Silesia are all working togther to deliver the best mobility solutions for users around the world.

Our Digital Hub is Toyota Motor Europe’s IT research and development centre, established in 2026 in Wrocław. We are responsible for developing and maintaining software and connected digital services for the Toyota and Lexus brands in Europe.

Become part of our team and help us shape the future.

Zakres obowiązków

• Device Management & Support:
• Provide technical support for all production devices across logistics operations, including scanners, hand held terminals, rugged tablets, printers and other production devices.
• Perform troubleshooting, incident resolution, and root-cause analysis for hardware and software issues.
• Conduct device configuration, provisioning, and health monitoring.
• Software Build, Release & Deployment"
• Build and maintain software images for logistics devices.
• Manage patching, updates, and firmware upgrades.
• Execute controlled release and deployment of software versions to production environments.
• Escalate issues where required and drive continuous improvement in logistics device operations. Coordinate release cycles in collaboration with Belgian and European teams.
• SOTI MobiControl Administration:
• Administer and maintain SOTI MobiControl for device enrollment, configuration, policy management, monitoring, and remote support.
• Create and manage device groups, profiles, scripts, and deployment packages.
• Ensure compliance, security, and operational standards are applied consistently.
• Collaboration & Support:
• Work daily with the Belgium-based technical team to align on priorities, releases, and operational needs.
• Support multiple European sites and production teams remotely.
• Reporting & Microsoft Tools Use:
• Create and maintain device inventory, performance, and compliance reports.
• Use Microsoft tools effectively including Excel, Power BI, SharePoint, Teams, and Outlook.
• Document processes, procedures, and technical guides.

Wymagania

Qualifications & Skills

• 3+ years in a technical support, device management, or IT operations role
• Strong experience with logistics or warehouse production devices (scanners/HHT/tablets)
• Hands-on experience with SOTI MobiControl or similar MDM/EMM platforms.
• Experience with software build, patching, release, and deployment processes.
• Strong troubleshooting skills across hardware, OS, and application layers.
• Good working knowledge of Microsoft 365 tools (Excel, Teams, SharePoint, PowerPoint).
• Ability to create clear documentation and operational reports.
• Comfortable working with remote teams across Europe.
• Strong organisation and prioritisation skills
• Analytical mindset with focus on problem solving
• Effective communication and stakeholder management
• Proactive, hands-on, and delivery-oriented approach
• Ability to operate in a fast-paced, multi-country environment
• English proficiency required

Additional Requirements

• Experience in automotive or large-scale logistics operations.
• Knowledge of ruggedized device ecosystems (Zebra, Honeywell, Datalogic).
• Familiarity with automated deployment frameworks or scripting (PowerShell or similar).
• Understanding of networking basics (Wi-Fi issues on production floors, device connectivity).

You have a TOYOTA DNA, this means

• Courage: you are ready to let go of the easy path to reach challenging targets
• Creativity: your passion drives you to explore innovative ideas and challenge the impossible
• Coaching: you share knowledge and feedback with your colleagues and celebrate each other's success
• Curiosity: you are open for new experience and able to combine imagination with fact-based observation
• Collaboration: you are a team player, respectful and inclusive in your style and you take a customer-oriented approach

Oferujemy

• Annual or Quarterly bonus
• Flexible hours
• Remote or hybrid work
• Private healthcare
• Car leasing options
• Sport subscription
• Lunch card
• International projects
• Retirement savings scheme (PPK)
• Language courses
• E-learning platform (mindtools)
• Career development
• Employee Recommendation Programme
• Mindfulness and Stress Management Programme
• In-house trainings
• Modern office
• No dress code