IT Support - New Zealand

Summary

The role focuses on providing hands-on support for end-user workplace technology, ensuring smooth operation and integration of IT-related tasks within the organization.

Responsibilities

• Provide hands-on support for workplace technology including laptops, thin clients, and peripherals.
• Perform hardware tasks such as cabling, device delivery, setup, imaging, and resets.
• Manage local stock and coordinate storage activities, ensuring accurate asset tracking and availability.
• Act as onsite support for troubleshooting and resolving technical issues.
• Work closely with other IT teams to ensure coherent technology support.

Must Haves

• Experience in IT support roles, especially with end-user devices.
• Proficient in configuring and troubleshooting desktop and laptop systems.
• Solid understanding of networking concepts and peripheral devices.

Nice to Haves

• Experience with ticketing systems.
• Basic knowledge of Active Directory and user management.
• Certification in ITIL or similar frameworks.

Details

• Location: New Zealand, Auckland
• Set up: On-site
• Contract: Part time (3 days per week), 7-9 months (with possibility of extension)
• Rate: 190 euro netto per day