Intern Site Reliability Engineer

Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first-of-its-kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and Ground Operations. By providing interoperable digital solutions for end-to-end operations, Skywise combines aircraft manufacturer expertise and digital know-how to transform operational complexity into predictable and profitable performance, ensuring resilient and more sustainable operations.

As a Site Reliability Engineer Intern , you’ll help to ensure smooth operations of Skywise Solutions by ensuring the reliability of systems via monitoring, resolution of failure events and deployment of customer facing Solutions. A main aspect of this role is also to provide continuous improvement to our ways-of-working through automation, standardization.

The primary objective of this internship is to build practical expertise in Digital Infrastructure technologies operations through hands-on participation in EH Operations daily activities, while applying Airbus Group standards. The Intern will need to have knowledge of Operating Systems, Monitoring tools and Cloud based infrastructure, such as Amazon Web Services (AWS).

Responsibilities

• Triage the tickets reaching the team from Monitoring, Customers or Projects.
• Support activities:
• Revert software deployments in case of issue on a software after a deployment.
• Answer to escalations fixing immediate issues critical for customers
• Monitoring tool management:
• Adjust thresholds and alert levels,
• Measure system performance / responsiveness,
• Add Checks/Hosts in the different system,
• Associate the SOPs to the checks created.
• Perform deployments and support the associated failures.
• Automate activities related to daily operations and deployments.
• Support the transfer of recurring activities to subcontractors.
• Report on main events / activities - provide summary to management about our system status.
• Hosting operation process documentation and improvements.

Must Haves

• Being a student in the final years of university studies preferably in Information Technology, Cloud Computing fields
• Being available for a 30 hours per week
• Being available to work within our Gdansk office at least 3 days per week to connect and learn from our local Infrastructure team.
• Willingness to learn and to work as part of an international team.

Software You’ll Use

• LINUX and Windows System Administration,
• AWS,
• Monitoring tools: Nagios, Datadog, Cloudwatch, Grafana,
• Confluence.

What we offer

• 12-Month Fixed-Term Employment Contract
• Additional 3 days off during the holiday season (floater days)
• Additional 1 day off for thesis defense

Recruitment Roadmap

• Step 1: Onsite technical interview
• Step 2: Interview with hiring manager (presentation of the offer, presenting expectations, answering questions from the chosen candidate)