HR Operations Specialist

We are a global IT Services organisation looking for an experienced HR Operations Specialist to join our team in Gdańsk, Poland.In this role, you will support day-to-day HR operations for our Poland Centre, ensuring accurate, timely, and compliant delivery of HR services to employees and internal stakeholders.

Key Responsibilities

• Manage day-to-day HR operations, including payroll and benefits administration, employee records, and HR documentation
• Administer leave and absence processes and maintain accurate employee data
• Respond to employee queries related to Polish labour law, payroll, medical insurance, social security (ZUS), and other HR matters
• Coordinate employment contracts and onboarding documentation for new employees
• Collaborate with HR Business Partners, Employee Relations, Payroll, and other HR functions on operational matters and ad-hoc projects
• Work with external HR/payroll vendors and support effective vendor management
• Participate in HR Operations audits and ensure compliance with internal policies and local regulations
• Ensure all HR activities are completed accurately, within agreed SLAs and deadlines, and to a high standard of quality

What we're looking for

• 1+ years of experience in HR operations, HR administration, payroll, or a related operational role
• Strong knowledge of Polish labour law and its practical application in HR
• Hands-on experience with payroll operations, ZUS, benefits administration, and/or HR/payroll vendors
• Good working knowledge of MS Excel and MS Word
• Fluent Polish and English, both written and spoken
• Strong organisational and project management skills, with excellent attention to detail
• Excellent communication and interpersonal skills, with the ability to work effectively with employees and stakeholders at all levels
• Ability to prioritise and manage multiple tasks, meet deadlines and SLAs, and maintain a high level of accuracy and service quality

You should choose Aspire because

• Almost 50% of all our colleague are on a senior level or higher so there is always someone to learn from
• 24% of our colleagues have been part of Aspire for longer than 5 years
• You can work full-time from the office or in a hybrid model
• We understand that introducing time pressure and stress is NOT the way to go
• We believe friendly atmosphere, flat company structure and making sure work is fun is what is key to success
• We love sports! See our Power Club
• We provide you with continuous feedback on the things you do right and the things you could potentially improve