Head of SSC- Country Leader

For our client, an international organisation establishing a new strategic operations hub in Poland, we are seeking an experienced leader for the position of Head of SSC/ Country Leader / VP Poland. This is a unique opportunity to play a pivotal role in building a new organisation from the ground up, shaping its strategy, culture, and long-term success.

Key Responsibilities

• Lead the launch and development of the company's operations in Poland.
• Oversee the establishment of a new operational hub, ensuring readiness across legal, financial, administrative, and HR functions.
• Drive operational excellence and ensure the achievement of key business objectives and performance metrics.
• Hold full responsibility for the local budget, financial performance, and operational effectiveness.
• Build and develop the organisational structure, including the recruitment and leadership of senior management teams.
• Collaborate closely with global stakeholders and executive leadership to align local operations with broader business objectives.
• Act as the primary representative of the organisation in Poland, building relationships with key external partners and institutions.
• Ensure compliance with local regulations, labour laws, data protection requirements, and corporate governance standards.

Candidate Profile

• Minimum of 10 years of leadership experience in senior management, country management, or general management roles.
• Proven track record in launching, establishing, or scaling shared services centres, business services operations, GBS, SSC, BPO, or other service-based organisations.
• Strong financial acumen with experience managing budgets and business performance.
• Demonstrated success in building, developing, and leading high-performing teams and leadership structures.
• Solid understanding of the Polish business environment, labor market, and employment legislation.
• Fluency in both Polish and English.
• Experience working within an international organisation and collaborating with global leadership teams.

Our Client Offers

• A unique opportunity to build and lead a new organisation from its inception.
• Significant influence over the company's strategy, structure, and future growth.
• A highly autonomous leadership position with a direct impact on business performance.
• Close collaboration with international executives and key decision-makers.
• Participation in a strategic, high-visibility global project.
• An attractive compensation package, performance-based incentives, and comprehensive benefits.

If you are an entrepreneurial leader with experience of building organisations, driving operational excellence, and leading teams in an international environment, we would be delighted to hear from you. This is a rare opportunity to make a lasting impact and play a key role in the success of a growing global business.

Hays Poland sp. z o. o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

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#1201573 - Karolina Lis