DMS Product Manager

DMS products are Dealer Management Solutions in multiple countries, used by Dealers to manage their customers, their vehicle stock, their Sales and After Sales operations and sometimes the accounting system or the CRM. There are 10 different DMSs across Europe serving more than 60,000 users.

The DMS Product Manager is responsible for defining core product evolutions in line with market and customer needs, aligning with product strategy, and building the roadmap. This role also includes prioritizing bug ticket resolutions to achieve service level agreements (SLAs).

Expertise in the automotive business is essential, alongside knowledge of solutions such as iCar, Datacar, and Eris, while also engaging with other departments and potentially additional products.

Your Responsibilities

Product Activities

• Define product roadmap goals in collaboration with the DMS Product Director.
• Monitor user experiences and legal requirements to provide valuable insights.
• Conduct market, competitor, and customer context analysis.
• Validate requirements and acceptance criteria from team analysts.
• Engage in customer dialogue to capture overall product requirements.
• Partake in workload estimates.
• Manage backlog and priorities ensuring the team effectively balances innovation, efficiency, and maintenance.
• Prioritize the development team's work at the start of each iteration.
• Approve delivery of finished solutions.
• Manage pilot phases for main releases.
• Collaborate with deployment teams for new DMS releases.
• Participate in pre-sales presentations and customer/supplier meetings.
• Guarantee the SDLC process for product development.

Management Activities

• Hold regular team meetings to inform employees of priorities and results.
• Define and monitor annual performance objectives.
• Collaborate on staffing needs, salary increases, and employee changes.
• Identify team training and development needs.
• Ensure skill diversity within the team.
• Monitor employee attendance and absences.

Key Requirements

• Strong management skills.
• Deep knowledge of the automotive business.
• Experience with DMS solutions.
• Excellent written and communication skills in English.
• Strong redaction abilities for explaining requirements and workflows.
• Cross-collaboration skills both internally and externally.
• Team-oriented attitude and proactive issue resolution.
• Able to communicate effectively across cultures; may require occasional travel in Europe.

Nice to Have

• Additional language skills are a plus.