Back Office Customer Service (English)

Czym będziesz się zajmować?

• Providing support to users of a well-known social media platform.
• Handling customer inquiries via email and chat in English.
• Reviewing and processing user-related requests in line with project guidelines.
• The project operates 24/7. Contractors independently declare their availability within the project's operating hours.

Kogo poszukujemy?

• Upper-intermediate English skills (min. B2/C1) - mainly in writing.
• Very good computer skills, including fast and accurate typing.
• Ability to work independently and manage tasks effectively.
• Availability to participate in an 8-day training conducted on-site in Poznań.
• Availability of approximately 120-140 hours per month.

Czego wymagamy?

2 lata doświadczenia na podobnym stanowisku

Znajomości

• Social media

Mile widziane

• MS Excel
• Typing

Języki

• Angielski

Jakie warunki i benefity otrzymasz?

• 3.9k PLN brutto/m (Umowa zlecenie)
• Umowa zlecenie - Elastyczne godziny pracy (75%)
• Praca zdalna: Brak
• Szkolenia wewnętrzne
• Pakiet medyczny, Pakiet sportowy

Kim jesteśmy? You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.