Windows Engineer (End-user computing)

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees. The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.

Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.

The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

Job Description

We are looking for Windows Engineer (End-user computing) to join Sopra Steria Polska for a team that supports and develop the platform ensuring secure, compliant, stable and user-friendly device environments.

The role will work across several customers and be responsible for the full lifecycle management of modern workplace devices in a hybrid environment consisting of Windows, macOS, iOS and Android platforms. The ideal candidate should have strong experience with Jamf Pro (preferred), Microsoft Intune and good working knowledge of SCCM, and be comfortable operating in complex enterprise environments.

Note that we can only offer cooperation to people are located in Silesian area and are willing to commute to our office in Katowice.

Responsibilities

• End-to-end device lifecycle management across Windows, macOS, iOS and Android.
• Administration and continuous improvement of Jamf, Intune and SCCM environments.
• Advanced 2nd and 3rd line troubleshooting and incident resolution.
• Application lifecycle management including packaging, deployment, updating and retirement of applications.
• Automation and continuous improvement initiatives.
• Collaboration across multiple customer teams and technical disciplines.
• Knowledge sharing and strengthening the competence of the broader EUC team.
• Supporting both operational delivery and strategic modernization initiatives.

Tech stack on the project

• Windows
• SCCM
• Jamf
• Intune
• AVD/VDI

Qualifications

Requirements

• At least 3+ years of hands-on experience in a similar position.
• Strong hands-on experience with Jamf Pro administration and macOS device management (preferred).
• Strong experience with Microsoft Intune and modern endpoint management solutions.
• Good knowledge of SCCM administration, including software distribution and deployment.
• Proven experience managing Windows, macOS, iOS, and Android devices in enterprise environments.
• Experience in application packaging, deployment, and lifecycle management.
• Background working in large-scale enterprise environments.
• Ability to manage and support diverse endpoint ecosystems while ensuring security, compliance, and operational efficiency.
• Willingness to work in a hybrid model and regularly visit the Katowice office at least 2-3 days per week.

Soft skills and work style

• Collaborative & curious: Shares knowledge, strengthens the team and stays eager to learn.
• Systems-minded: Thinks in systems, sees patterns and focuses on root causes.
• Principled & structured: Makes sound decisions based on standards and works in ways that scale.
• Self-driven under pressure: Moves work forward independently and handles unclear situations calmly.

Relevant certification (recommended, not required)

Microsoft / Endpoint Management

• MD-102: Endpoint Administrator Associate
• SC-900: Microsoft Security, Compliance, and Identity Fundamentals
• MS-102: Microsoft 365 Administrator Associate
• ITIL® 4 Foundation

Packaging / Automation / Advanced Skills

• Windows Client (Exam MD-102 focus)
• Certified Application Packaging Specialist (CAPS)
• Jamf 100, 200, 300 and 400

Additional Information

• BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, [copyrights* tbc], life insurance, certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud), local kindergarten.
• DEVELOPMENT OPPORTUNITIES (B2B): Tech Lunches, Worksmile, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud).

ADDITION: free parking, fresh fruits, workation. In case of questions, please contact the HR team.

The recruitment process for this position consists of two stages

• a short phone call with a recruiter (30 min max)
• one-hour long interview on Teams (with general questions)
• one-hour long interview on Teams (with both general and technical questions)

Salary range

All information about salary range and its additional components will be provided during the 1st stage of recruitment process.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.