Web Analyst (Hybrid)

Responsibilities

• Own the analysis of e-commerce performance using Adobe Analytics (Analysis Workspace), from defining questions to delivering actionable insights.
• Analyze user behavior, conversion funnels and customer journeys to identify friction points, trends and optimization opportunities.
• Translate business questions from e-commerce, product, UX and marketing teams into analytical requirements and measurement plans.
• Identify and recommend improvements that increase conversion and enhance user experience, and measure their impact.
• Build and maintain dashboards, reports for stakeholders and management.
• Create segments, calculated metrics and custom dimensions in Adobe Analytics.
• Ensure data quality: monitor tracking, diagnose issues, define tagging requirements and support implementation.
• Share knowledge with junior analysts.

Requirements

• At least 2 years of experience in web / digital analytics, preferably in e-commerce.
• At leas 2 years of hands-on experience with Google Analytics 4 or Adobe Analytics (Analysis Workspace, segments, calculated metrics, custom dimensions) - must have.
• Strong understanding of e-commerce metrics, conversion funnels and web analytics KPIs.
• Strong analytical thinking, attention to detail and ability to present insights clearly.
• Experience with tag management and tracking validation.
• Advanced Excel (Pivot Tables, formulas).
• Independence, ownership and ability to manage multiple stakeholders.
• Very good communication skills and ability to work within a team.
• Nice to have
• Experience with Contentsquare or similar UX analytics tools.
• SQL and / or Python.
• Experience with BI tools (Power BI, Tableau, Looker Studio).

What we offer

• Working for Polish and global clients
• Short and mid-term projects with opportunity to utilize new solutions, frameworks and technologies
• Employee benefits package (sports card, lunch card, medical care, dental care, life insurance)
• A comfortable, renovated and modern office in Mokotów
• Fresh fruit, cereals and coffee daily
• Chillout room with PS4 and board games, terrace

Benefits

• Private medical care
• Dental care
• Life insurance
• Sharing the costs of sports activities
• Corporate products and services at discounted prices
• Lunch card
• Coffee / tea/ drinks
• Fruits
• Leisure zone
• Integration events
• Birthday celebration
• No dress code
• Employee referral program

Cheil Poland is part of Cheil Worldwide, a marketing company under the Samsung Group headquartered in Seoul, South Korea, that offers advertising, digital marketing, public relations, shopper marketing, and more. We work very closely with Samsung (Poland, Europe and worldwide) and have been the global digital production center for Samsung.com since 2018.Since then we've been expanding our team rapidly. Apart from digital were also developing advanced solutions for retail, blending traditional in-person retail with more digitally-focused solutions, and ATL & BTL as well.At Cheil Poland, we’d like you to define your own workplace. Do we offer challenges? Of course! Interesting projects, insight into digital trends and the opportunity to work with some really big clients like Samsung or Philip Morris? Check. How about great colleagues and quality of life perks such as flextime, chill rooms and continuous training? Cross that one off the list too.