Vendor Management Analyst

Vendor Management’s goal is to create a consistent and structured approach to managing vendors throughout their lifecycle - from selection to renewal or exit - maximising value, addressing risk and aligning performance with business goals.

The role requires ensuring available budgets are in place (Run, Change or Transformation) and assisting requestors with the submission process, providing guidance and expertise on how to correctly represent the requirement including correct representation of Headwinds for future years. It also involves understanding Vendor/Contractual spend and an ability to validate savings (Sustainable, One Time, Cost Avoidance). From time to time, you may be required to undertake other vendor-related tasks across the team to support annual planning and ad-hoc activities.

Job description

• Opportunity to work with the biggest IT vendors like IBM, Microsoft, Cisco etc.
• Manage the IT spend approval process
• Coordinate and deliver effective vendor management analysis to support weekly spend request approval processes
• Support Senior Vendor Managers with day-to-day vendor lifecycle activities (data gathering, benchmarking inputs, meeting minutes/actions, decision logs)
• Maintain portfolio trackers and reporting (renewal pipeline, RAID, actions, decision points, approvals status), ensuring data quality and timely updates
• Support contract and commercial reviews by extracting key terms (SLAs, pricing constructs, renewal clauses, obligations) and highlighting gaps, risks, and remediation actions for owners to progress
• Partner with Operations Management and Finance to support cost optimisation initiatives (baseline spend, identify opportunities, track delivery, and benefits realisation)
• Contribute to a high-performance culture through close team collaboration and adoption of collective responsibility

Requirements

• Experience: Middle (3-5 years)
• Proven experience (typically 3-5+ years) in vendor management, commercial management, procurement support
• Strong stakeholder management and communication skills
• Good understanding of technology vendor landscapes and common commercial/contract constructs

Additional requirements

• Ability to review vendor contracts/commercials and extract key terms (SLAs, pricing constructs, renewal clauses, obligations) and flag risks/gaps
• Project management skills
• High attention to detail, maintaining trackers/MI, documentation/auditability, and delivering decision-ready governance packs on time
• Strong analytical skills with the ability to structure ambiguous problems, synthesise information, and produce clear, decision-ready outputs
• Experience supporting business case development, initiative tracking, and benefits realisation
• Strong attention to detail and governance discipline (tracking, documentation, auditability, timely follow-through)
• Financial and commercial awareness (cost drivers, budgeting concepts, value-for-money considerations)
• Comfortable working with data and reporting tools (e.g., Excel/PowerPoint; portfolio dashboards/MI tools where applicable)