Testing Coordinator I

GBS Testing Coordinator I

Overview

Global Benefits Solutions (GBS) team sets up and manages online benefits systems for international clients. In the role of a Testing Coordinator, you will use your technical expertise to identify what to test and analyse results to ensure that our systems are working properly. You will play a key role in maintaining client satisfaction through the effective management and coordination of internal and user acceptance testing.

Working as a Testing Coordinator will help you master both your technical and interpersonal skills. It is a great opportunity to work with colleagues and clients from all around the world as we provide our solutions to the biggest firms on the market.

This is a hybrid role with the flexibility to work both virtually and from our Krakow office, aligned with local smart working policy.

What the day will look like

• Creating test plans, test scenarios and test populations for Internal Acceptance Testing (IAT)
• Managing internal acceptance testing for changes to systems/functions/processes
• Streamlining the communication between the Administration Team and Implementation Team during testing periods
• Planning resources needed to ensure that all testing is performed on schedule
• Tracking testing progress, and providing regular updates to all interested parties
• Overseeing the IAT logs to ensure all defects are logged properly and in line with the quality expectations
• Working closely with client to agree on testing strategy and making sure all client needs are adressed
• Preparing all relevant User Acceptance Testing (UAT) documentation and coordinating all UAT activities while supporting client inquiries related to testing
• Beining key point of contact for client during entire User Acceptance Testing.
• Sharing technical expertise on processes, clients, systems and tools with other team members

Skills and experience that will lead to success

• Ability to work independently, prioritize tasks under pressure and meet tight deadlines
• Technicall skills to analyze data, identify issues and find solutions
• Strong communication and interpersonal skills
• 1-2 years of project work experience ideally related to software testing
• Bachelor's / Master's degree
• English at C1 level