Technical Solution Manager

bolttech is a fast-growing global insurtech with a mission to build the world’s leading, technology-enabled ecosystem for protection and insurance. Our vision is to connect people with more ways to protect the things they value.

Launched in 2020 in Singapore, bolttech’s 1,600+ team serve customers in 35+ markets across Asia, Europe, North America, and Africa. With international licenses, an extensive partner network, and leading-edge technology and product innovation capabilities, our ecosystem brings together insurers and distributors to make it easier for customers to get the right protection at the point of need.

This is how we organize our work

This is how we work

• in house
• at the client's site
• you develop several projects simultaneously
• you have influence on the choice of tools and technologies
• you have influence on the technological solutions applied
• you have influence on the product
• you focus on product development
• agile
• scrum

Team members

• backend developer
• frontend developer
• fullstack developer
• technical leader
• architect
• devOps
• automated test programmer
• manual tester
• product owner
• project manager
• business analyst
• system analyst

Your responsibilities

• Managing technical dependencies across squads, systems, domains, and international teams.
• Coordinating end-to-end delivery from planning and alignment through implementation and release.
• Translating business needs into technical requirements and supporting their successful implementation.
• Collaborating with Product, Business, Engineering teams, and external vendors to align scope, priorities, and timelines.
• Identifying delivery risks and defining mitigation plans to ensure successful outcomes.
• Ensuring transparency of release plans, delivery progress, and cross-system dependencies.
• Supporting engineering teams by removing impediments and promoting effective agile ways of working.
• Conducting discovery activities, including business needs analysis, feasibility assessments, and solution design workshops.
• Presenting technology platforms and solutions to clients, partners, and internal stakeholders.
• Coordinating the work of internal teams, external partners, and vendors across multiple initiatives.
• Collaborating with ITSM teams on incident management, root cause analysis (RCA), and preventive actions.
• Analyzing system architecture, integrations, data flows, and technical dependencies.
• Creating and maintaining high-quality documentation covering requirements, integrations, processes, and solutions.
• Driving continuous improvement initiatives to enhance delivery effectiveness and operational excellence.

Our requirements

• Minimum 5 years of experience in IT, including system analysis, architecture, delivery management, or technical project management.
• Strong understanding of the Software Development Lifecycle (SDLC) and Agile methodologies.
• Experience working with complex system architectures and integrations, including APIs, middleware, and distributed systems.
• Proven experience managing end-to-end delivery processes in international environments.
• Experience collaborating with diverse stakeholder groups, including Business, Product, Engineering, and vendors.
• Strong understanding of system architecture concepts and integration patterns.
• Ability to analyze business processes and translate them into scalable technology solutions.
• Knowledge of UML and requirements analysis techniques.
• Understanding of SDLC/SSDLC and CI/CD practices.
• Experience creating technical and functional documentation.
• English proficiency at B2/C1 level.
• Strong analytical and problem-solving skills.
• Proactive approach to identifying and resolving delivery challenges.
• Excellent communication, presentation, and stakeholder management skills.
• Strong negotiation and conflict resolution skills.
• Ability to work effectively in a dynamic and fast-paced environment.
• Ability to build strong collaboration across cross-functional teams.

Optional

• Experience with cloud platforms such as Microsoft Azure or AWS.
• Experience working with AI-powered tools (e.g., Claude, Codex, Kiro).
• Previous experience as a Technical Solution Manager, Delivery Manager, or similar role in an international environment.
• Experience managing customer-facing projects and gathering customer requirements.
• Familiarity with Jira, Confluence, and related collaboration tools.
• Higher education degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience working within insurtech, fintech, e-commerce, or other fast-paced technology environments.

What we offer

• Opportunity to participate in international and global projects across the bolttech Group.
• Flexible start of the working day.
• Hybrid, remote, or office-based working model depending on your preferences and location.
• Additional time off: 10 days of Care Leave and an extra day off for your birthday.
• Shorter working hours on Fridays (until 1:45 PM).
• High level of autonomy, ownership, and real influence on delivery processes and technology solutions.
• Exposure to modern technologies, large-scale integrations, and international stakeholders.
• Strong development opportunities within a growing global insurtech organization.
• Supportive, collaborative, and highly engaged team environment.
• A culture focused on continuous improvement, innovation, and knowledge sharing.
• Dynamic international workplace where technology and business work closely together to deliver customer value.

This is how we work on a project

• code quality measures
• code review
• static code analysis
• architect / technical leader support
• Continuous Deployment
• Continuous Integration
• DevOps
• documentation
• issue tracking tools
• NFR
• functional tests
• integration tests
• regression tests
• testing environments

Development opportunities we offer

• intracompany training
• mentoring
• substantive support from technological leaders
• technical knowledge exchange within the company

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• life insurance
• remote work opportunities
• flexible working time
• fruits
• integration events
• retirement pension plan
• no dress code
• coffee / tea
• christmas gifts
• employee referral program
• charity initiatives
• one shorter working day
• extra leave