Technical Sales Support Specialist with German

Location: Warsaw Office attendance: 4 days per week in the office Contract: Full-time employment contract Level: Mid/Senior

About your future employer

Our Client is a global company providing technical and industrial solutions to customers worldwide. We’re looking for a Technical Sales Support Specialist to join their team in Poland.

Technical Sales Support Specialist with German

In this role, you’ll combine customer service, technical support and sales support. You’ll help customers find the right products and solutions and support them throughout the quotation and order process.

Responsibilities

• Responding to customers’ technical questions and providing product support.
• Troubleshooting standard and moderately complex technical issues.
• Helping customers with product selection and configuration.
• Working with product specifications, technical documentation and engineering drawings.
• Supporting the quotation process for modified or customized products.
• Coordinating the quote-to-order process for modified products.
• Supporting customer claims and service-related requests.
• Keeping customer and case information up to date in CRM systems.
• Working closely with Sales, Customer Care, Engineering, Product Management, Quality and Operations.
• Identifying opportunities to improve processes and customer service.

Qualifications

• Experience in technical customer support, customer service, inside sales or sales support.
• Experience in a manufacturing, industrial, electrical, mechanical or technical products environment will be an advantage.
• Ability to understand technical documentation, product specifications and engineering drawings.
• Good problem-solving and communication skills.
• Experience with CRM, ERP or CPQ/configuration systems will be a plus.
• Good organization skills and the ability to manage several tasks at the same time.
• Fluent German and English.
• A technical or business-related degree is welcome, but equivalent professional experience will also be considered.

We offer

• Private health care, including dental coverage
• Retirement pension plan
• Employee Stock Purchase Plan
• 100% funded language courses
• Subsidies for further education
• Reward & Recognition Program
• Christmas and holiday benefits
• Canteen / meal passes
• Opportunity to work in a global company with international teams and career development opportunities
• A supportive and inclusive environment focused on teamwork, innovation and continuous improvement

Recruitment proces

• Short interview with Antal Consultant
• 1st interview with HM + German language check
• HR Interview
• Final meeting - HRBP + Regional Manager
• Offer

Why apply for an Antal job offer?

When your application is successful, you will be supported by a dedicated Consultant who will stay in regular contact with you (via email or phone), help you prepare for interviews with your future employer, and ensure a smooth and professional recruitment process.

About Antal

Antal is a leading recruitment and HR advisory company, present in Poland since 1996 and later expanded to the Czech Republic and Hungary. Across the CEE region, we employ around 150 professionals who deliver a full range of services - from specialist and executive recruitment, employee outsourcing and HR consulting, to employer branding and market research.

Our division-based structure combines deep industry expertise with functional specialisation, enabling us to provide tailored solutions for companies in every sector. We act as a trusted partner for both employers and candidates, sharing our knowledge and guiding them through every stage of the talent journey. We connect exceptional people with the right opportunities and help organisations build successful teams.