Technical Lead (Observability Architecture)

We are looking for a hands-on Technical Lead with strong Observability Architecture experience to support migrations from third-party observability tools to the SAP One Observability target stack.

Responsibilities

• Plan and technically lead migration front runners
• Design telemetry flows for metrics, traces and logs using OpenTelemetry
• Coordinate with SAP LoBs, BTP, GCO, SRE and Operations teams
• Identify feature gaps, risks and architectural blockers
• Prepare architecture documents, decision logs, best practices and migration-readiness reports
• Present progress and recommendations to technical and management stakeholders
• Own end-to-end solution design, including technical decisions, gap/risk analysis and documentation
• Lead teams and workstreams, coordinating across platform, SRE, operations and application teams

Requirements

• 5+ years of hands-on experience in observability architecture and implementation
• At least 1 year of relevant leadership experience
• Strong expertise in OpenTelemetry, including Collector configuration, receivers/processors/exporters, pipelines, routing and deployment patterns
• Proficiency in designing telemetry flows across all three signals: metrics, logs and traces
• Production-level implementation experience with Prometheus and Grafana (beyond dashboard-only usage)
• Background in cloud-native monitoring, telemetry routing and observability platforms
• Proven experience leading complex technical migrations, ideally from tools such as Splunk, Dynatrace or AppDynamics (New Relic, Datadog, etc.) to an OpenTelemetry/cloud-native architecture
• Capability to lead cross-functional technical teams across platform, SRE and operations
• Strong architecture, stakeholder-management and communication skills
• English proficiency at an Upper-Intermediate level (B2) or higher

Nice to have

• Familiarity with Kubernetes and deploying OpenTelemetry Collector and Prometheus in Kubernetes environments
• Knowledge of Cloud Native Computing Foundation (CNCF) tools
• Experience with Jaeger, Elasticsearch and OpenSearch
• SAP BTP experience

We offer

• We gather like-minded people:
• Top tech minds driving innovation in AI, cloud and digital platform modernization
• Supportive team and agile, startup-like culture
• Hybrid by design mode and opportunity to work remotely within Poland
• Chance to work abroad for up to 60 days annually
• Business-driven relocation opportunities
• We provide growth opportunities:
• Career development programs
• Thought leadership, mentoring, soft skills and well-being programs
• Certification (Anthropic, Gemini, GCP, Azure, AWS)
• English classes
• We cover it all:
• Stable pay
• Participation in the Employee Stock Purchase Plan with a 15% discount
• Benefits package (health insurance, multisport, shopping vouchers)
• Referral bonuses up to $2,000
• Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more
• Corporate, social and well-being events
• Please, note:
• Benefits listed above are available to employees only
• We are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually
• We will reach out to selected candidates exclusively

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.