Technical Business Analyst

Introduction & Summary

The role seeks an experienced Technical Business Analyst with over 5 years in similar analytical positions. Candidates should showcase strong analytical and problem-solving abilities, alongside excellent communication skills. Familiarity with business process modeling tools and knowledge of both Agile and Waterfall methodologies are essential. Experience in the Public Sector, with technical proficiency in SQL and Azure DevOps being critical.

Main Responsibilities

The Technical Business Analyst will be responsible for analyzing and documenting business requirements and processes. Responsibilities include:

• Elicit, analyze and document business requirements and processes.
• Facilitate workshops, interviews and meetings to define scope.
• Input into business cases and proposals, and identify risks and gaps.
• Develop functional specifications, process maps and use case documentation.
• Collaborate with IT and development teams.
• Prepare test cases and support User Acceptance Testing (UAT).
• Assist PLSS Support with troubleshooting and clarifying functionality.
• Assist with release activities (demos, documentation, stakeholder training).
• Identify process improvements.
• Assist with change management and stakeholder communications.

Key Requirements

• 5+ years as a Business Analyst, Solution Designer or similar role.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication.
• Experience with business process modeling tools and techniques.
• Ability to work independently and in a team.
• Good understanding of the full Software Development Life Cycle (SDLC).
• Proficient with both Agile and Waterfall methodologies.
• Strong stakeholder management and negotiation skills.
• Adaptability and a proactive approach to problem-solving.