Technical Business Analyst

WHO ARE WE?

WE ARE A WORLD LEADER IN ENGINEERING AND IT SERVICES.

At ALTEN, we see our specialists as architects - today’s designers of tomorrow’s world.

As a leader in Engineering and IT Services, we support a company in their technological and sustainable transformation.

OVER 57,400 EMPLOYEES IN 30+ COUNTRIES, TO SUPPORT MORE THAN 6,500 CLIENTS WORLDWIDE.

We operate in all sectors: Aeronautics, Space, Defence, Security & Naval, Automotive, Rail & Mobility, Energy & Environment, Life Sciences & Health, Industrial Equipment & Electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government.

We carry out complex and highly technical projects throughout the value chain of the most prestigious companies worldwide.

Our motto: Building Tomorrow’s World Today!

Role description

• Elicit, structure, and document requirements for platform and infrastructure changes, including purpose, stakeholders, and success criteria.
• Break initiatives into well-defined, sequenced work items for engineers to execute without ambiguity.
• Coordinate delivery across teams and dependencies: track progress, resolve blockers, and ensure timely completion.
• Own and improve team documentation, including runbooks, process documents, architecture summaries, and onboarding materials.
• Analyze and map current processes and technical estate, identifying gaps, risks, and simplification opportunities.
• Prepare clear governance and stakeholder materials, such as impact assessments, options papers, and status summaries.
• Support the platform lead in demand management: qualify requests, gather details, and route work appropriately.

Requirements

• 6-8 years of proven experience as a Technical BA, Delivery Coordinator, or similar role in infrastructure, cloud, or technology environments.
• Strong analytical skills to transform vague or conflicting input into precise, structured requirements.
• Technical fluency to work credibly with engineers (understanding of web/cloud fundamentals: DNS, HTTP/TLS, cloud infrastructure, networking).
• Excellent written communication for documentation, requirements, and stakeholder materials.
• Strong organizational and follow-through skills to manage multiple tasks and ensure nothing is overlooked.
• Experience coordinating across distributed teams and senior stakeholders, with confidence to ask clarifying questions.
• Experience in financial services or regulated environments.
• Familiarity with CDN/edge platforms (e.g., Akamai), Azure, or web application security from an analysis or coordination perspective.
• Experience with Jira, Confluence, and structured delivery methods (Agile or hybrid).
• Experience mapping processes or producing lightweight architecture documentation.
• BA or delivery certification (e.g., BCS, IIBA, AgilePM) is a plus.

We offer

• We offer a full-time employment contract
• Location - Kraków, work model - hybrid
• Stable and long-term cooperation
• Well-defined career path at the European leader in engineering & IT consulting
• Opportunity to relocate and work in different ALTEN Polska branches
• After project completion, opportunity to engage in subsequent projects within the company
• Introduction and cooperation with a dedicated Competences Manager

Benefits

• Medicover medical care
• Medicover dental care
• Medicover Benefits platform
• Medicover Sport card
• Referral Program
• Layette for a newborn employee’s child
• Group life insurance
• Pension scheme

We also offer cooperation based on a B2B or Contract of mandate (UZ).

We also guarantee

• Access to professional certifications with our technology partners (e.g., Google, ISTQB)
• Access to relevant industry events
• Access to the Knowledge Sharing Program
• Access to the Referral Program

Do not hesitate and join our team!

NOTICE: We kindly inform you that we will contact the selected people.