Senior Systems Engineer

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

As a Senior Systems Engineer, you will design, build and operate a global Kubernetes platform across Azure AKS and AWS EKS. You will help create a secure, reliable and scalable platform that enables application teams to deliver solutions efficiently while providing an outstanding developer experience.

How you will get the job done

• designing, building and operating a global Kubernetes platform across Azure AKS and AWS EKS
• developing automated and auditable workflows using GitOps, Argo CD, Infrastructure as Code and Crossplane
• creating self-service capabilities, Golden Paths, templates and documentation that enhance the developer and user experience
• owning platform capabilities throughout their lifecycle, including architecture, implementation, upgrades, monitoring and troubleshooting
• driving continuous improvement initiatives across platform services and engineering practices
• collaborating with application teams, affiliates, security, SRE and architecture functions
• delivering secure, reliable and scalable platform capabilities for a regulated global environment

Skills and experience you will need

• fluency in English
• several years of professional experience in platform engineering, DevOps, systems engineering or site reliability engineering
• experience with technical ownership of production services
• experience with Infrastructure as Code, GitOps, CI/CD and automated testing practices
• high degree of self-organization, personal initiative and commitment
• experience in driving complex topics independently from initial concept through production operation
• effective communication with technical and non-technical stakeholders
• strong problem-solving skills and translating complex requirements into intuitive self-service solutions
• effective collaboration within international and cross-functional environments

Nice to have

• experience in designing or operating Kubernetes platforms
• experience in developing service catalogues, platform APIs, templates or Kubernetes operators
• knowledge of container security, policy as code, software supply-chain security, observability and SRE practices
• experience in incident management and operational excellence initiatives
• experience within regulated industries and environments
• familiarity with DORA, ISO 27001, operational resilience, auditability and segregation of duties requirements

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections - these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities - we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!