Senior Data Operations Administrator

Department: Data Operations, DD&IT

Reports to: Head of Data Operations

Job function summary: The Senior Data Operations Administrator is responsible for the technical operational BI processes and holds professional accountability for the technical work and decisions within the operations team alongside the Head of Data Operations and the Principal Operations Specialist.

This role involves setting standards for system monitoring and configuration. The Senior Administrator ensures timely data load and delivery for reporting, adhering to SLAs and business agreements. The administrator collaborates closely with both the Senior Operations Manager and the development team to minimize operational issues.

Additionally, the Senior Administrator may participate in proofs of concept for new solutions or technologies and is responsible for progressing operational projects within their expertise.

Main Responsibilities

Core duties include managing

• System monitoring
• System maintenance & configuration
• Request handling process
• Job scheduling & monitoring
• Git and CI/CD processes
• BI IT Audit

Key Objectives/Deliverables

• Platform reliability & operations
• Security & access management
• Monitoring & observability
• CI/CD & release management
• Governance & platform standards
• Capacity management
• Developer enablement & continuous improvement
• Documentation

Key Requirements

• 5-10 years of experience in a large enterprise BI setup
• 5 years of experience in BI operations
• Extensive knowledge of Data Warehousing and related technologies
• Extensive knowledge of database/Lakehouse technologies
• MUST HAVE: Extensive experience with Data Lakehouse, Databricks, and Power BI

Nice to Have

• Strong analytic and problem-solving skills
• Strong communication skills for both technical and non-technical colleagues