Scrum Master (EU public)

Join a project delivered for Frontex - the European Border and Coast Guard Agency and contribute to the development of modern IT solutions that support the operations of one of the key institutions of the European Union.

We are looking for an experienced Scrum Master who will support teams in effectively applying Agile methodologies, continuously improving processes, and building an environment that encourages collaboration and self-organization.

The project is part of the Enterprise Software Platforms portfolio, which focuses on delivering and developing IT solutions supporting Frontex's business processes. The portfolio includes applications, tools, and platforms designed to automate business processes and improve communication and collaboration across different Agency departments. The main platforms used within the portfolio are Microsoft SharePoint and ServiceNow. The solutions address the needs of various business areas, including HR, Legal, Logistics, Operations, and other Agency departments.

Our expectations

• At least 5 years of professional experience in IT.
• At least 3 years of experience as a Scrum Master or in a similar role.
• A university degree (Bachelor’s degree or higher).
• Strong knowledge of Scrum principles, techniques, and practices, supported by hands-on experience.
• Experience in estimating and planning iterative and incremental software development.
• Knowledge of other Agile approaches, such as Kanban and XP.
• Previous experience in a team leadership role.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Scrum Master certification or an equivalent internationally recognized certification.
• English proficiency at B2 level or higher.

Main responsibilities

• Facilitating Scrum ceremonies, including Daily Scrums, Sprint Planning, Sprint Reviews, and Retrospectives.
• Supporting the team in applying Scrum principles and practices and developing self-organization.
• Identifying and removing impediments that affect the team's effectiveness.
• Coaching team members, supporting decision-making, and helping resolve conflicts.
• Working with the Product Owner to optimize the Product Backlog, prepare and split User Stories, and plan releases.
• Improving software development processes and team organization.
• Monitoring team performance using Agile metrics, charts, and tools.
• Facilitating communication between the development team and stakeholders.
• Promoting and supporting Scrum adoption across the organization.
• Initiating changes to increase team productivity and effectiveness.