SAP PP/QM AMS Consultant (German-speaking)

Zakres obowiązków

• Provide functional support and maintenance for SAP PP and SAP QM processes in production environments.
• Analyze and resolve incidents and service requests within an Application Management Services (AMS) environment.
• Support production planning processes, including MRP, production orders, shop-floor control, capacity planning, repetitive manufacturing, and variant configuration.
• Support quality management processes, including quality planning, inspections, quality notifications, complaint management, and quality certificates.
• Support and troubleshoot integrations between PP/QM and MM, SD, PM, warehouse, and finance processes.
• Monitor and troubleshoot IDocs and system interfaces, including error analysis and reprocessing.
• Cooperate with ABAP developers and support the functional analysis and troubleshooting of WRICEF developments.
• Support SAP Fiori applications as well as mobile and RF-enabled business processes.
• Perform root-cause analysis for recurring or complex production issues and coordinate their resolution across relevant teams.
• Prepare and maintain functional and support documentation.
• Work closely with business stakeholders, SAP technical teams, and teams responsible for connected manufacturing systems.
• Contribute to the stability and continuous improvement of SAP solutions supporting production and quality processes.

Wymagania

Must have

• Strong hands-on functional experience with SAP Production Planning (PP) and SAP Quality Management (QM).
• Good understanding of PP-QM integration as well as integration with MM, SD, PM, warehouse, and finance processes.
• Strong knowledge of MRP, production orders, shop-floor control, capacity planning, repetitive manufacturing, and variant configuration.
• Strong knowledge of quality planning, inspection processing, quality notifications, complaint management, and quality certificates.
• Experience supporting SAP ECC production environments.
• Experience with SAP S/4HANA or SAP S/4HANA Public Cloud.
• Working knowledge of IDocs, interface monitoring, error analysis, and reprocessing.
• Ability to troubleshoot ABAP WRICEF developments from a functional perspective.
• Experience working with SAP Fiori applications and mobile or RF-enabled business processes.
• Experience handling incidents and service requests in an AMS environment.
• Strong skills in root-cause analysis, documentation, stakeholder communication, and cross-team coordination.
• German language capability or experience working in a German-language business environment.

Nice to have

• Experience supporting manufacturing or aerospace business processes.
• Knowledge of integrations with MES, APS, CPQ, and BI solutions, particularly in production and shop-floor environments.
• Experience with Digital Factory Workbench, Critical Parts Monitor, SAP Screen Personas, or comparable custom production solutions.
• Familiarity with IQOS or a comparable quality complaint-management solution.
• Understanding of SAP PM or SAP Environment, Health and Safety Management.
• Basic understanding of Windows services, print servers, application logs, and production printing issues.