[Remote] Greek-speaking Customer Support

Customer Support with Greek | Remote within Poland

Hey!

We are growing and looking for consultants who are enthusiastic and committed to serving customers.

We support customers of one of the largest manufacturers of home appliances/ RTV equipment.

Tasks

• Providing technical information and support to equipment users in accordance with project guidelines.
• Diagnose and resolve technical problems.
• Providing information on products and their functionality.
• Entering requests into the system.

Our requirements

• Fluency in Greek B2/C1.
• Excellent command of English B1/B2.
• Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).
• Ability to type quickly on a computer keyboard.
• Preferred availability of approximately 120 hours per month. Services are provided during project operating hours (Mon–Fri 8:00–18:00 and Sat 8:00-14:00). Collaborators declare their availability and select cooperation

What we offer

• Cooperation based on a civil contract with a rate of PLN: on-site mode in Warsaw: 49,00 gross/h or full remote mode: 44,00 gross/h .
• Bonus system.
• If you choose the on-site mode: the possibility of switching to hybrid cooperation after meeting operational requirements of the project, and good performance. (3 weeks remote, 1 week onsite).
• Flexible cooperation schedule based on the collaborator's declared availability and operational needs of the project.
• Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, shopping codes, cinema tickets, and much more.
• Opportunities for personal and language development - internal training and free access to a language learning platform are available.
• Opportunity to grow within the company's structures - we specialize in identifying talent among our agents through internal recruitment. This is a chance for you to build a career path.

To which we urge and invite you. Apply today!

Please note: this opportunity is open only to candidates who are currently residing in Poland and can work remotely from within Poland or from our Warsaw office.