Product Analyst (Benchling & Laboratory Informatics Systems)

Product Analyst (Benchling & Laboratory Informatics Systems)

100% remote

Key Responsibilities

• Support Benchling and other laboratory/R&D applications.
• Gather, analyze and refine business requirements and translate them into user stories.
• Collaborate with scientific, automation and digital teams to optimize research workflows.
• Support product discovery, backlog refinement and prioritization activities.
• Plan, execute and document testing and validation activities.
• Create and maintain SDLC documentation, SOPs, training materials and user communications.
• Provide project coordination and delivery support.

Requirements

• Experience as a Product Analyst, Business Analyst or similar role supporting software products.
• Experience gathering requirements, process mapping and documenting business workflows.
• Strong skills in future-state process mapping and problem/solution discovery.
• Experience translating business requirements into user stories and product backlog items.
• Experience supporting testing, UAT and go-live activities.
• Experience working with Jira, Xray and Confluence.
• Project management experience and ability to coordinate delivery activities.
• Ability to work closely with business stakeholders, software engineers and external vendors.

Nice to Have

• Experience with Benchling.
• Experience supporting laboratory informatics or R&D applications.
• Experience with bioanalytical workflows.
• Experience working with automation or digital transformation initiatives in research environments.

Candidate Profile

• Product Analyst with strong business analysis and process improvement capabilities.
• Comfortable working across product discovery, delivery and validation activities.
• Able to bridge the gap between scientific users, technical teams and business stakeholders.
• Experienced in workflow optimization, requirements management and software delivery support.