Payments Operations Specialist with Hebrew

O projekcie Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

Join our Payments Operations team to help process and control domestic and international payments end-to-end. You’ll ensure payments are completed accurately, on time, and in line with internal controls and regulatory requirements-while continuously improving how we work.

What we offer

The pay range for this role is 7634 PLN - 9541 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

Zakres obowiązków

• Process, monitor, and validate payment instructions across relevant payment channels
• Complete daily controls, reconciliations, and exception handling to ensure accuracy and minimise operational risk.
• Investigate and resolve payment queries, returns, rejects, recalls, and amendments within agreed service levels.
• Maintain clear case notes and documentation to support auditability and strong governance.
• Identify root causes of recurring issues and support process improvements/automation opportunities.
• Support incident management and contribute to continuous improvement and operational resilience.
• Participate in change activities and performing PVT (Process Verification Testing) impacting payment processes.

Wymagania What you need to have to succeed in this role

• Proven experience in payments operations, banking operations, or a comparable processing and controls environment.
• Sound understanding of payment lifecycles and investigation processes.
• Strong attention to detail, with a disciplined approach to risk and controls.
• Ability to manage competing priorities in a high-volume, time-sensitive environment.
• Clear communication skills and a collaborative, team-oriented working style.
• Confidence using operational systems and data tools, with the ability to learn new platforms quickly.
• At least communicative English (B2), Hebrew (B1).
• Working in shifts and based on business calendar (between 8:00 till 18:00 under balance time).

Oferujemy

• Training budget
• Private healthcare
• Flat structure
• International projects
• Multisport card
• Monthly remote work subsidy
• Psychological support
• Conferences
• PPK option
• Annual performance based bonus
• Integration budget
• International environment
• Small teams
• Employee referral bonus
• Mentoring
• Workstation reimbursement
• Company share purchase plan
• Childcare support programme
• Bike parking
• Playroom
• Shower
• Canteen
• Free coffee
• Free beverages
• Free parking
• In-house trainings
• In-house hack days
• No dress code
• Modern office
• Knowledge sharing
• Garden
• Massage chairs
• Kitchen

Etapy rekrutacji

• Online behavioural test
• Telephone screen
• Interview with the hiring manager