Network Engineer (WAN)

Be | Shaping the Future Poland, part of the Engineering Group, is a technology and business consulting company founded in 2013. We help organisations in financial services and other industries turn complex requirements into reliable, end-to-end solutions, drawing on expertise in software engineering, cloud and infrastructure, data, and quality assurance.

Location: Remote

Availability for 24/7 on-call, including nights, weekends and public holidays.

You will own the operations of our WAN product (Cisco ASR/ISR, Cisco Catalyst) in a regulated banking environment. The role covers the full lifecycle, from Entry into Service to decommissioning, and combines hands-on engineering with coaching near-shore team members.

Responsibilities

• Configure, operate and troubleshoot Cisco ASR/ISR routers, including BGP, OSPF and MPLS.
• Troubleshoot WAN outages, latency and QoS issues; resolve 2nd/3rd-level incidents and drive root cause analysis.
• Coordinate circuit provisioning, carrier handoffs and new site rollouts.
• Take part in the 24/7 on-call rotation and support the Lead Network Engineer during Major Incidents.
• Plan and execute changes, IOS-XE firmware upgrades and maintenance in night and weekend windows; join the weekly CAB.
• Manage licences (Cisco Smart Licensing) and the asset lifecycle, and keep the CMDB up to date.
• Tune CheckMK monitoring, track availability and capacity KPIs, and investigate Splunk log alerts.
• Run vulnerability management (CVE tracking, patching) and support audits and ISMS compliance.
• Mentor junior and near-shore engineers, maintain documentation, and contribute to DR tests and continual improvement.

Requirements

• In-depth knowledge of Cisco WAN technologies (ASR, ISR) and routing protocols (BGP, OSPF, MPLS).
• Cisco CCNA or CCNP Enterprise (or equivalent).
• Solid ITIL knowledge (Incident, Problem, Change, Configuration Management) in a regulated environment.
• Experience handling Major Incidents and making technical decisions under time pressure, ideally in banking.
• Experience coaching engineers and coordinating near-shore resources.
• Fluent English.

Nice to have

• Cisco SD-WAN Specialist certification, ITIL certification, German, Ansible/Python, CheckMK.

Why join us

• Competitive B2B rate, aligned with your experience and the project
• Long-term projects for leading international organisations
• Continuous growth through internal DevTalks, online and onsite
• A collaborative, international team within the Engineering Group
• Optional Medicover, Multisport and Mindgram packages at preferential rates
• Free access to the gym at our Q22 office
• Referral program: a bonus for every successful recommendation