Mid-Level KYC Client Onboarding Analyst

Drive trusted financial services forward - transform complex client onboarding into seamless, compliant experiences!

Warsaw-based opportunity with a hybrid work model.

As a Mid-Level KYC Client Onboarding Analyst, you will be working for our client in the financial services sector, supporting high-quality client onboarding through effective documentation review, account opening, compliance processes, and stakeholder collaboration. You will help deliver bespoke client services while strengthening operational efficiency, risk management, and regulatory compliance.

Your main responsibilities

• Manage day-to-day client onboarding activities, including in-process, pending, and service-related cases.
• Review and issue documentation, ensuring accurate system setup and complete onboarding requirements.
• Collaborate closely with Compliance, Business Risk, KYC, Tax Teams, clients, and internal stakeholders.
• Define and implement onboarding requirements for account opening and maintenance scenarios.
• Manage projects and cross-functional relationships within the Client Onboarding services area.
• Ensure consistent, high-quality service delivery in line with SLAs, policies, procedures, and applicable regulations.
• Monitor customer satisfaction and service levels, driving process improvements and innovative client solutions.
• Assess risk appropriately and maintain strong controls through established processes and checkpoints.

You're ideal for this role if you have

• At least 3 years of experience in documentation review.
• Proven experience in KYC, AML Compliance, or account opening, preferably in a similar role or industry.
• Strong analytical, interpersonal, written, and verbal communication skills.
• The ability to work effectively under pressure, meet demanding deadlines, and manage urgent or escalated cases.
• Experience working in a structured, high-volume, time-sensitive, and high-risk environment.
• Excellent attention to detail, persistence, and a proactive approach to teamwork and independent work.
• Proficiency in Microsoft Office applications.
• A Bachelor's or university degree, or equivalent professional experience.

Language Required for the role: Fluent English, written and spoken, as well as proficiency in one or more regional languages for the Europe and Middle East region.

Eligibility for the role: Only candidates with an existing legal right to work in the European Union will be considered for this role.

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Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.