Luxury Travel Consultant - German speaking - remote working

To strengthen our team in Poland, we are looking for a German speaking Luxury Travel Consultant.

Immerse yourself in the world of luxury travel: As a Travel Consultant at Ten Lifestyle Group, an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards.

In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant, you become a trusted point of contact for clients seeking exceptional experiences worldwide.

Responsibility

• Advising our clients - premium cardholders - by phone and email in both German and English
• Handling customer inquiries from quote preparation to billing for individual trips
• Making reservations with airlines, hotels, and travel agencies
• Creating tailored offers, travel documents, and detailed travel itineraries
• Passionately advising and facilitating unique travel experiences
• Actively selling special promotions and exclusive offers

Requirements

Your Profile

• You have excellent language skills in professional German and English, in written and spoken (C2 according to The Common European Framework)
• Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
• Have GDS knowledge (preferably Amadeus)
• Are service-oriented, flexible and able to work under pressure
• Flexibility to work 5 days per week between 07:00 - 21:00, either Sunday through Thursday or Tuesday through Saturday
• The legal right to live and work in Poland, without the need for visa sponsorship

Note: This position is not suitable for career changers. Relevant professional experience within the travel industry, along with hands-on experience in advising clients and booking travel arrangements, is essential.

Guidelines for Home Office option

• Located in Poland
• A secure home office at your confirmed address, free from background noise or other distractions.
• You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative. To check your internet speed please click here, follow the instructions and once you have your results, please take a screenshot and upload this on your application form.

Benefits Our people are at the heart of our business, and we have a culture of recognition and reward-both through regular appraisals and through our annual Extra Mile Awards, where we celebrate those who have gone above and beyond in their role. We also encourage all staff to incorporate their aspirations and interests into their career at Ten, and we are there every step of the way to support their development.

Rewards Designed Around You

• Competitive Salary: Based on experience, plus an uncapped performance-based bonus.
• Paid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you.
• Paid Sabbaticals: One month of paid sabbatical after every five years of service, without using annual leave.
• Extra Rewards: Our lucrative Ten Loyalty Rewards program includes bonuses and gifts to thank you for being part of Ten.
• Remote Working Holidays: Opportunities to travel and work.
• Employee Discounts: Access to great travel and entertainment discounts, just like our clients’ members enjoy!
• Be part of our global, dynamic, and inclusive team, with diversity at its core.

Discover genuine career opportunities within a dynamic, international company.

Who We Are

Ten Lifestyle Group is a global luxury concierge service, and our travel department offers a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests.

At Ten, our goal is simple: to become the most trusted service business in the world.

We deliver our service through a combination of Ten’s proprietary, technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring, and improving the lives of millions of members.

As a Certified B Corp, Ten Lifestyle Group is part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.

To find out more about Ten, please watch this short video Welcome to Ten

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs..