Key Account Manager /IT Consulting/ - Hybrid - Kraków, Poland

O projekcie At Engenious, we’re looking for a Key Account Manager who thrives on connecting with people, building lasting relationships and helping those relationships grow into new business opportunities. You’ll combine a thoughtful approach to supporting clients and consultants with the drive to develop existing accounts and bring new clients on board. You’ll manage and grow a portfolio of client accounts, stay closely connected with Engenious consultants and develop new business opportunities in IT consulting. We’re looking for someone who enjoys meeting people, stays engaged and takes initiative. Someone who listens, understands what clients need and works with the team to turn those needs into practical solutions.

Zakres obowiązków

• Building long-term client partnerships and developing a clear understanding of each client’s organisation, priorities and plans.
• Staying in regular contact with Engenious consultants to discuss their experience, gather feedback and respond to their needs.
• Identifying opportunities to grow existing accounts by introducing additional specialists, teams and project support.
• Taking ownership of prospecting: researching potential clients, identifying decision-makers, starting conversations and arranging business meetings.
• Managing the full sales cycle, from initial conversations and understanding client needs to preparing proposals, negotiating terms and launching new engagements.
• Representing Engenious at conferences and industry events, expanding your network and nurturing new connections.
• Achieving agreed sales targets while maintaining the profitability of your accounts.
• Working closely with the recruitment team to define client requirements, match specialists with opportunities and build project teams.
• Working with HR, finance and operations to ensure that client and consultant engagements run smoothly.
• Following market developments and recommending opportunities to expand our services.

Wymagania

• At least four years of experience in IT services sales and client relationship management within the technology sector.
• A good understanding of the IT market, IT consulting and working with consultants and technology teams.
• The ability to build trust with clients and consultants through attentive listening, regular contact and following through on commitments.
• Experience in winning new business, either independently or as part of a sales team, and the motivation to grow further in this area.
• An established network in the IT industry and the ability to turn connections into new client relationships and business opportunities.
• Familiarity with prospecting methods and tools, along with the ability to plan and carry out effective outreach.
• An interest in meeting clients and attending industry events, with the confidence to start conversations and keep them moving forward.
• Experience working with corporate clients, negotiating commercial terms and closing deals.
• English at B2+ level or above, with the confidence to lead business meetings and negotiations.
• A proactive, independent approach, strong organisational skills and a sense of ownership of your commitments and results.
• An appreciation for open communication and working together as a team.