Jr Accounts Receivable Specialist (German Speaker)

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

About this role

We are currently recruiting an Account Receivables (AR) Clerk GERMAN speaker for our office in Poland. He/She will be responsible of securing revenue for the business by checking and following up on external Agencies from Germany and Austria. This position requires a very analytical person with self-discipline, determination, and a positive attitude.

Roles & responsibilities

• Assist in the daily operations of the Account Receivables department and give a satisfactory aid towards solving any payment problems; help and solve any question related to client´s account.
• Provide ad hoc information and data analysis as requested.
• Meet established timelines, and pre-defined objectives for assigned work.
• Updating receivables by checking deposits on bank accounts, identifying deposits and recording them on the system in order to keep the balances updated and under control.
• Contacting clients in case of lack of payment to recover the due amount.
• Inbound calls to attend Agent´s doubts related to the balances and and outbound calls to collect funds and prevent debts. It includes to keep a good management of the account and a proper review of their financial situation with the company.
• Suspension of debtors’ Accounts and constant follow up to collect the funds.

Requirements

• Minimum A-level education, degree in a financial discipline an advantage.
• 1-2 years’ work experience. Experience in a call center handling a high volume of inbound and outbound calls would also be valuable.
• Excel and Microsoft Office knowledge
• Excellent oral and written communications skills in German + English or Spanish
• Team player.
• Organization and time management Skills
• Detail orientated and accurate.
• Ability to be flexible and adaptable when working in a fast-paced environment.

Benefits

• Language courses
• Udemy e-learning platform
• Medical care package for the employee and family with the ‘Freedom of Treatment’ service
• Life insurance on preferential terms
• Multisport card
• Integration activities - ping pong in the office, board games, volunteer projects
• Employee referral scheme