Join our Talent Pool - IT Support

Are you experienced in IT Support and looking for your next challenge?

If we haven’t been in touch before, a partnership with emagine could be the right step for you.

Who we are emagine is a high-end consultancy headquartered in Copenhagen, connecting expert consultants with international companies on challenging and meaningful projects. With more than 5,000 consultants across Europe, we deliver tailored services and expertise to some of the biggest players in technology, finance, telecom, and beyond.

What we offer As a freelance Business Analyst with emagine, you’ll be part of projects where your expertise truly makes an impact-whether as a trusted advisor, a member of an emagine team, or integrated within one of our client organizations.

• Most of our projects are carried out on B2B contracts, giving you flexibility and professional independence.

Benefits of joining our consultant database

• Access to a wide variety of international projects across multiple industries.
• Assignments tailored to your skills and professional strengths.
• Opportunities to grow your portfolio and advance your career.
• Collaboration with a strong international network of professionals.

Main Responsibilities

Provide hands-on support for end user workplace technology and manage various IT tasks.

Key Responsibilities

• Hands-on support for end user workplace technology, including laptops, thin clients, and peripherals.
• Perform hardware tasks such as cabling, device delivery, setup, imaging, and resets.
• Manage local stock and coordinate storage activities, ensuring accurate asset tracking and availability.
• Act as onsite "eyes and hands" to support the technical room, including basic server and networking support under the guidance of remote teams.
• Coordinate with global AZ Tech teams to ensure smooth integration and escalation of issues as needed.
• Support ad hoc IT needs, including troubleshooting and resolving first-level hardware or connectivity issues.

Key Requirements

• Proven experience in IT support roles.
• Strong knowledge of end-user workplace technology (laptops, thin clients).
• Ability to perform hardware tasks (cabling, setup, imaging).
• Experience with asset management and tracking.

Nice to Have

• Basic understanding of server and networking support.
• Familiarity with global IT support coordination.
• Experience in troubleshooting first-level hardware and connectivity issues.

Other Details

• Work location: Romania, Bucharest 2 days per week.