IT Coordinator - Team Leader

For one of our partners, we are looking for an IT Coordinator - Team Leader (m/f/n).

Our Client is a global company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, Client partners with companies to address challenges big and small across the supply chain, from commodity to customer.

Responsibilities

• Planning and organizing the work of the team
• Responsibility for meeting SLA and KPI targets and ensuring IT service continuity
• Co-responsibility for technological and architectural standards
• Managing employees’ time and tasks within projects
• Responsibility for effective collaboration between IT areas to achieve common goals and deliver IT projects
• Effective collaboration with the client’s project teams to deliver solutions defined within IT projects
• Improving process efficiency within support areas
• Providing expert-level technical support to the team
• Supporting experts in delivering accurate, scalable, and reliable solutions
• Active participation in initiatives aimed at improving the quality and level of IT services
• Supporting internal and external audits

Requirements

• Fluency in Polish and English, enabling effective work with documentation and international partners
• Proven experience in managing technical teams (minimum 10 people)
• Experienced in managing an expert-level team
• Experience in team planning using Agile methodology in an Atlassian environment
• Strong analytical and communication skills
• Expert knowledge in at least one of the following areas: Cloud, container platforms, Infrastructure as Code
• Practical knowledge of GitLab and GitOps, Confluence, JIRA ITSM
• Practical knowledge of DevOps
• Familiarity with monitoring tools such as Zabbix, Grafana
• Higher education in IT or a technical field is preferred

Offer

• Employment contract
• Rate: up to 20 000 PLN gross
• Hybrid work setup (2 days remote / 3 days in the Warsaw office).
• Private medical care.
• Subsidies for a sports card and tickets to the cinema or theater.
• Lunch card and discounts on company products.
• Subsidy for holiday expenses.