IT Change Coordinator with German

• B2B, long-term cooperation
• Rate: up to 40 EUR/h net + VAT
• 100% remote
• Fluency in English & German - essential

We are looking for an experienced IT Change Coordinator to join an international organisation supporting enterprise IT operations across multiple countries.

In this role, you will act as a key interface between clients and technical teams, ensuring smooth communication, coordination of changes, and successful delivery of operational activities.

Your responsibilities

• Participate in regular customer meetings
• Coordinate and schedule IT changes across different stakeholders
• Present operational updates and planned changes to customers
• Manage approvals and sign-off processes
• Prepare and present service, IT and operational reports
• Facilitate meetings with technical teams and business stakeholders
• Support continuous improvement of operational processes

Requirements

• Professional German (B2+/C1, fluent) and English (B2+/C1, fluent)
• Excellent communication and presentation skills
• Previous experience in IT Operations, Service Delivery, Change Management or Customer Success
• Strong stakeholder management skills
• Ability to coordinate multiple activities simultaneously
• Experience with ITSM processes
• Familiarity with ServiceNow or similar ticketing platforms is an advantage
• Good reporting skills are a plus

What makes this opportunity attractive?

• International working environment
• Direct collaboration with enterprise-level clients
• High-visibility role with strong stakeholder exposure
• Long-term cooperation and stable project environment