IT Administrator - Support Specialist

Specializations: IT admin, Security, Helpdesk

Technologies we use: MS365, Microsoft Azure, VMware, SharePoint, Entra, Linux, Oracle, MSSQL

Your responsibilities

• Provide expert-level support and problem resolution for end-users and internal IT teams and collaborate in international IT projects.
• Ensure system compliance and baseline security with policies and best practices.
• Administer and manage Microsoft 365 environment (Exchange Online, Entra, SharePoint, Teams, Intune, etc.).
• Configure and maintain the networking environment (switches, firewalls).
• Monitor systems and services ensure high availability and performance.
• Collaborate with other IT teams to identify, troubleshoot, and resolve complex infrastructure issues.
• Support internal users in a professional service with a focus on responsiveness and technical accuracy.
• Maintain and update technical documentation.

Our requirements

• We are seeking a skilled and proactive IT Administrator / 3rd Line Support Specialist to join our IT team. This role is vital for maintaining a secure, efficient, and scalable IT environment in a fast-paced professional services setting with exposure to IT outsourcing models. The ideal candidate will possess deep technical knowledge and a hands-on approach to systems support, infrastructure management, and application administration.
• Work experience: 3-5 year.
• Proven hands-on experience of IT system administration in a hybrid On-Premise/Cloud environment. Certification in MS and other relevant technologies is a plus.
• Strong expertise in IT Infrastructure base technologies such as:
• ENtra/ActiveDirectory/Group Policies.
• Virtualization.
• Storage and Backup solution.
• Strong expertise in Microsoft 365 (Exchange Online, Entra, SharePoint, Teams, Intune, etc.). administration and security.
• Experienced with managing of network devices and firewalls. HPE Aruba knowledge is a plus.
• Experienced with database administration and backup (MsSQL, Oracle) - configuration, monitoring, performance optimization, and performing/restoring backups.
• SQL query development - writing and optimizing queries, reports, and stored procedures for data management and analysis.
• Excellent problem-solving skills, hands on mentality and ability to work both independently and collaboratively.
• Proficiency in Polish and English (spoken and written) - minimum C1 level.
• German language skills are a plus.
• Experience supporting professional services or IT outsourcing environments.
• Background in the life sciences or pharmaceutical industry is a advantage.
• Communicative and open to work in an global company and international IT team.

What we offer

• work in an interesting, developing company with a presence,
• professional development, promotion opportunities,
• learning business English as part of the job and employer's expenses,
• Multisport cards and medical care (70% of employer's insurance),
• opportunity to develop in the pharmaceutical industry,
• quarterly bonus based on quarterly targets,
• quarterly company breakfasts,
• company social fund (under an employment contract),
• opportunity to join Employee Capital Plans.

What will the recruitment process look like?

• 0. Application screening and brief feedback via the platform.
• After selecting candidates - a short phone interview with an HR Specialist.
• Stage 1: A Teams meeting with an HR Specialist/HR Manager and the Department Manager.
• Stage 2: Meeting with a future team member and the hiring manager.
• Stage 3: Interview with representatives of the Global IT Department.
• 4. Third stage - an on-site meeting at the office with the HR Manager and the Department Manager to discuss employment details.
• 5. If everything goes well - and we believe it will! - we begin cooperation under the trial period.

About Us

Komtur Polska and Komtur Care as part of the international Komtur Pharmaceuticals group represent 50 years of tradition in the trade of medicinal products. We have been on the Polish market since 2005. The company's activity is focused on the distribution of specialist, innovative preparations used in rare therapies intended for inpatient treatment and on the development of patient programs.

MISSION - Komtur cares... for the health of patients, the needs of people and the values of its customers!

VISION - To be a market leader in each of the business niches in which we operate!