Insurance Accounting Clerk with German

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

Looking for a stable role with clear responsibilities, structured processes, and a supportive team? Here you'll become part of a well-established international organization where reliability and quality matter.

How you will get the job done

• managing insurance administration activities according to established procedures
• maintaining and updating policy and claims records in company systems
• reviewing documentation and ensuring all information is complete and correctly recorded
• processing routine insurance transactions in a timely and accurate manner
• following clearly defined workflows and compliance requirements
• supporting smooth cooperation between brokers, business partners, and internal teams
• ensuring high-quality standards and proper documentation of all activities
• contributing to delivering reliable service to our customers and stakeholders

Skills and experience you will need

• fluency in German and English on B2 level
• experience in insurance administration (Commercial & Industrial; preferably Transport) and in working with MGAs/brokers and their bordereaux
• solid understanding of premium, insurance tax and commission processes, incl. intermediary accounts and basic foreign currency handling
• confident use of ERGO systems relevant for bordereaux and very good MS Excel skills
• strong analytical skills and attention to detail in checking premiums, taxes, commissions and claims; ability to apply tolerance rules and four eyes controls and document results
• independent, reliable working style with ability to prioritize and meet processing deadlines (e.g. before next bordereau, quarter/year end)
• team orientation and strong communication skills for cooperation with internal and external partners
• high sense of responsibility and compliance with internal work instructions and audit requirements

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections - these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities - we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!