Implementation Partner

O projekcie As an Implementation Partner, you will play a key role in delivering global monitoring and control solutions based on the company platform (Dickson OCEAView). You will work closely with stakeholders, vendors, and internal teams to ensure successful implementation, smooth handover, and ongoing quality compliance.

Daily task

Solution Implementation & Delivery

• Lead the implementation of global monitoring and control solutions across the organization.
• Drive end-to-end deployments, ensuring alignment with business objectives and global standards.
• Plan, coordinate, and monitor project activities, including timelines, milestones, deliverables, and financial targets.
• Identify and mitigate implementation risks and challenges to ensure successful delivery.
• Collaborate with internal teams and external partners to establish scalable implementation processes.
• Ensure solutions deliver the expected business value and operational benefits.

Stakeholder Management & Collaboration

• Build and maintain strong relationships with key stakeholders and customers.
• Work closely with business units, technical teams, vendors, and project teams to ensure solutions meet organizational needs.
• Act as a bridge between technical and non-technical stakeholders, translating requirements into practical solutions.
• Provide regular updates on project progress, risks, and achievements.
• Address stakeholder concerns proactively and ensure expectations remain aligned throughout the project lifecycle.

Transition & Operational Handover

• Facilitate the successful handover of implemented solutions to the Line of Business (LoB).
• Support users and stakeholders during transition and adoption phases.
• Conduct post-implementation reviews to evaluate success, capture lessons learned, and ensure value realization.
• Help establish sustainable ownership and operational continuity.

Quality & Compliance

• Promote and maintain a strong quality-focused culture.
• Ensure all solutions comply with internal quality standards, policies, and relevant regulatory requirements.
• Support continuous improvement activities and best practices across the team.
• Work collaboratively to foster a shared commitment to quality and compliance.

Stakeholder Interaction & Communication

• In this role, you will engage with a broad range of stakeholders across the business.

Internal Stakeholders

• Business users and owners of monitoring and control solutions.
• Existing and future customers.
• Project governance bodies, including Steering Committees.
• Colleagues across PS Production and DD&IT, including Enterprise IT (EIT).
• Other Implementation Partners and cross-functional teams.

External Stakeholders

• Software and technology vendors.
• External service providers.
• Consulting and implementation partners.

Communication Responsibilities

• Act as a trusted liaison between stakeholders with varying levels of technical expertise.
• Ensure business and technical requirements are clearly understood and aligned.
• Communicate project status, risks, milestones, and outcomes through both written and verbal updates.
• Collaborate across teams to overcome challenges and deliver successful outcomes.
• Contribute to knowledge-sharing and continuous improvement initiatives.
• Work with vendors and external partners to ensure delivered solutions provide measurable business value.

Wymagania

• Masters degree in a relevant field, or Bachelors degree and appropriate additional experience.
• Project management certification.
• Minimum 3 years’ experience in project management, preferably within digital & IT environments.
• Minimum 3 years’ experience working with IT/OT solutions, preferably within a regulated industry.
• Experience with IT systems.
• Experience in collaborating with cross-functional teams to deliver technology-driven solutions.
• Analytical mindset. Able to identify, analyse and address challenges in a systematic and effective manner.
• Customer and stakeholder focus. Able to work with multiple competing stakeholders from different business areas, manage stakeholder expectations and build stakeholder trust and consensus.
• Presentation and communication skills, including the ability to explain technical concepts to a non-technical audience, facilitate discussions between multiple teams, and adapt communication style to the needs of the audience.
• Change management skills. Able to see opportunities for improvement, act and convince and influence others. Able to make strong arguments in favour of recommendations.
• Business acumen. A strong understanding of and curiosity about the business environment, including processes, organizational structures and industry trends.
• Collaborative approach. A commitment to achieving success through teamwork and knowledge sharing.
• High level personal organisational skills. Able to organise and prioritise your own work, complete tasks to deadlines and communicate progress on tasks to your colleagues and senior management.
• Fluent in written and spoken English.