Global Business Services Expert

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

How you will get the job done

• developing and enhancing governance, risk, compliance, and process frameworks
• supporting process documentation and policy updates
• collaborating with global stakeholders across multiple functions
• identifying risks and driving improvement initiatives
• preparing governance documentation and business reports
• providing compliance and regulatory guidance
• supporting reporting, analytics, and automation activities
• participating in cross-functional and international projects
• taking on additional responsibilities and special assignments as needed

Skills and experience you will need

• fluent English
• degree in Business, Finance, Mathematics, Informatics, or a related field
• 5+ years of experience in transformation, governance, project management, or GBS
• knowledge of process optimization, risk, compliance, and governance
• strong analytical, communication, and stakeholder management skills
• experience working in an international environment
• fluent English
• advanced Excel and PowerPoint skills
• experience with BPMN, ADONIS NP

Nice to have

• German language
• Power BI