GBS Compensation Team Leader (global market)

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we deliver projects that truly make a difference - from smart manufacturing and sustainable water systems to modern infrastructure and cutting-edge technologies.

Our solutions support the development of cities, industries, and innovation, addressing today’s challenges both locally and globally.

Currently, within our Global Business Services center in Kraków, we are expanding the HR Department and are looking for experienced professionals for the position of GBS Compensation Team Leader.

Role Overview

We are seeking an experienced Compensation Team Leader to join our Global Business Shared Services (GBS) team and lead the GBS Compensation Team, ensuring the effective delivery of compensation operations and services in support of the wider global compensation function.

This role combines compensation knowledge with strong people-leadership capabilities. The successful candidate will provide day-to-day directions to a team of compensation analysts and coordinators, many of whom are early in their compensation careers, ensuring high-quality service delivery, operational excellence, and continuous capability development.

The ideal candidate has a solid foundation in compensation practices, strong analytical skills, and the maturity to lead, coach, and develop others while effectively ensuring the team supports the Global COE Compensation team. This role is responsible for ensuring team effectiveness, driving process improvements, maintaining data quality and compliance, and supporting global compensation programs and initiatives.

Key Responsibilities

Team Leadership & Development

• Lead, coach, and develop members of the GBS Compensation team, fostering a culture of accountability, collaboration, continuous learning, and customer service excellence.
• Provide day-to-day direction, workload management, prioritization, and performance oversight for team members.
• Develop team capability through structured training, knowledge sharing, coaching, and ongoing skills development.
• Create and maintain standard operating procedures, process documentation, and training materials to ensure consistency and quality.
• Support onboarding and development of new team members, particularly those with limited compensation experience.

Compensation Operations

• Oversee day-to-day compensation operations, ensuring timely, accurate and high-quality delivery of compensation-related services and processes.
• Partner with the Global COE Compensation team to support annual and cyclical compensation programs, providing effective operational execution and coordination.
• Lead the team’s support for annual compensation reviews, salary adjustments, promotions, market reviews, and off cycle pay actions.
• Ensure compensation transactions are completed accurately and in line with established policies, governance requirements, and service expectations.
• Review, quality check and validate compensation analyses, recommendations and deliverables prepared by team members before submission to the Global COE Compensation team.
• Manage operational workload, priorities, and escalations to support consistent delivery and effective service performance.

Analytics & Market Data

• Support market pricing, benchmarking, salary survey participation, and compensation reporting activities.
• Conduct compensation analysis to support internal equity, market competitiveness, and business decision-making.
• Monitor compensation trends and provide insights to stakeholders through data analysis and reporting.
• Ensure market data is accurately mapped and maintained within compensation management tools and systems.

Governance & Compliance

• Ensure compensation data quality, process controls, and compliance with applicable regulations and company policies.
• Support compensation audits and data validation activities as required by the Global COE Compensation team.
• Support implementation of new tools, technologies, and compensation processes.

Here's what you'll need

• Bachelor’s degree in human resources, Business, Finance, Economics, or a related discipline.
• 5-8 years of relevant compensation experience, preferably in a global or multinational environment.
• Previous experience leading people, projects, or work teams in a shared services, HR operations, or compensation environment.
• Strong working knowledge of compensation principles, salary administration practices, benchmarking, job pricing, and job evaluation methodologies.
• Experience supporting annual compensation planning and salary review processes.
• Solid analytical and problem-solving skills with the ability to interpret data and identify trends.
• Advanced Excel skills: proficiency with PowerPoint required.
• Experience with compensation management systems, market survey platforms, and HRIS tools.
• Working knowledge of pay equity, pay transparency, pay gap and compensation reporting requirements, including EU and country-level requirements relevant to the populations supported.
• Experience using reporting and visualization tools such as Power BI is preferred.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Strong customer service orientation.
• Excellent verbal and written communication skills.
• Fluency in English is required.

We offer

• The opportunity to work in an experienced team within a global company operating across all areas of infrastructure investment.
• A comprehensive benefits package: private medical care, additional life insurance, flexible benefits selection via the MyBenefit platform, support for employees and their families in challenging life situations, and much more.
• Holiday allowance (“Wczasy pod gruszą”).
• Flexible start times (between 7:30 AM and 10:00 AM) and “short Fridays” (Monday-Thursday: 8.5 hours, Friday: 6 hours).
• Option to work from the office or in a hybrid model.
• Learn more about our benefits and work culture here: https://jacobs.foleon.com/jacobs-poland/jacobs-poland-english/benefits

We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are. Find out more about life at Jacobs. As a Disability Confident employer, we will interview all disabled applicants who meet the criteria for a vacancy. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team recruitmentpoland@jacobs.com

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