File Transmission Technical Specialist

Czym będziesz się zajmować?

You’ll join a team responsible for a global file transfer platform used by key business systems and external partners. This role combines hands-on operations with technical troubleshooting, giving you real impact on production stability and client onboarding. You’ll work with teams across different regions, solve complex transfer issues, and help introduce automation where manual work slows things down.

What you will do?

• Handle client requests and configuration changes for file transfer services, including mailbox setup, routing, partner onboarding and certificate lifecycle
• Troubleshoot transfer failures, performance and connectivity issues, supporting incident and problem management with root cause analysis
• Keep documentation, configuration records and audit evidence up to date
• Support monitoring, health checks and disaster recovery testing to ensure reliability and availability
• Share knowledge and help onboard new team members across global teams
• Take part in planned weekend maintenance for upgrades, patching and controlled production changes, on call only if the support model evolves
• Work closely with engineering, infrastructure and business teams worldwide to resolve issues and maintain secure file transfers
• Contribute to process improvements, automation and client onboarding

Kogo poszukujemy?

• Client: lead international bank
• Recruitment process: technical test and an on-line meeting with the hiring managers, followed by a phone screen with our recruiter
• Hybrid work: 6 days per month from the office in Cracow

Skills

• Hands-on experience with IBM Sterling File Gateway (SFG) and IBM Connect:Direct (C:D) on Linux or Windows platforms
• Familiarity with IBM Secure Proxy and External Authentication Server is an advantage
• Solid understanding of file transfer protocols (SFTP, FTPS, HTTPS, AS2) and encryption mechanisms
• Knowledge of cryptography and key management (SSL/TLS, SSH, PGP/GPG, Venafi)
• Strong troubleshooting capability across distributed systems and network layers
• Knowledge of ITIL processes (Change, Incident, Problem, Request Management)
• Basic scripting or automation experience (Shell, PowerShell, Python) is an advantage

Nice to have

• Awareness of cybersecurity and compliance principles (access management, audit evidence, patching, etc.)
• Certifications in IBM Sterling or equivalent technologies
• Background in supporting large-scale, global production environments

What's in it for you?

• Prestigious position at one of the world's largest banks
• Growth and development opportunities with the possibility to move between projects
• Private healthcare and multisport card

Czego wymagamy?

4 lata doświadczenia na podobnym stanowisku

Znajomości

• ibm connect:direct
• ibm sterling file gateway
• FTP
• SSH
• HTTP/HTTPS
• Troubleshooting

Języki

• Angielski

Jakie warunki i benefity otrzymasz?

• 23k-28k PLN netto/m (B2B)
• B2B - Elastyczne godziny pracy (100%)
• Praca zdalna: Możliwa częściowo
• Pakiet medyczny, Pakiet sportowy
• Kawa / Herbata, Zimne napoje
• Parking, Parking rowerowy, Pokój relaksu

Kim jesteśmy? Work for the largest bank in Europe, which operates in more than 65 countries around the world giving us access to over 90% of all world trade flows. Don’t hesitate to apply, create future of banking with us!

Who we are?

Verita HR is an international company providing recruitment support within #Fintech, #Finance and #Banking market in EMEA. We connect the most innovative organizations with the best people in the market. We conduct systematic market research, which allows our Digital Teams to be a step ahead of the competition.