Executive Assistant (to startup Founders)

About us

At Juo, we're building software for businesses that want to build (or upgrade) and run their subscription offering. Business model-wise, Juo is a B2B SaaS company.

Our initial and current focus has been on direct-to-consumer ecommerce businesses selling physical products, but our goal is to make Juo components applicable in any industry where a subscription model can be applied for selling things.

Juo operates at the intersection of a few areas, like ecommerce and payments, and especially the new platform, with a strong focus on developer experience.

The team is lean and consists only of very experienced people. We had built other successful businesses together. We’d built some unsuccessful businesses too and learned a ton from that.

We're backed by fantastic investors (MOC, Peak, Kogito, SMOK) and advisors, including domain experts from companies such as PayU, Piwik PRO, and Your KAYA. We've raised our seed round year ago.

In other words, we have all the resources needed to focus on building the product, shipping fast, and delivering value to the clients.

The role: Executive Assistant

Why this role

Juo is at an exciting inflection point: post-PMF, growing fast, and shipping at pace. Our founders are deeply involved in product, strategy, customer relationships, and team building - but to keep momentum high, they need a trusted partner who can handle the operational heartbeat of the company so they can stay focused on the big moves.

This role is for someone who is highly organized, proactive, discreet, and energized by working in a high-velocity startup. You'll be the force multiplier for the founders, keeping everything running smoothly across communications, internal ops, travel and light project coordination. In a lean team, you'll touch almost every area - from board/investor syncs to team events to making sure the day-to-day doesn't slow us down.

You'll collaborate closely with the founders and the whole team to anticipate needs, solve problems before they appear, or at least when they appear.

This is not a traditional "admin" role - it's strategic support in a fast-moving environment where your judgment and initiative directly impact our speed and success.

Responsibilities

• Anticipate founder's needs and rapidly execute high-priority deliverables with minimal oversight.
• Handle high-stakes communications: investor updates, 3rd party services, key customer and leads outreach coordination
• Act as a gatekeeper and first point of contact for external requests, filtering with great judgment
• Coordinate internal operations: team retreats, offsites, onboarding, tool access, Slack/Linear/Notion hygiene
• Contribute to building scalable processes as the company grows (e.g., templates, SOPs, vendor management)
• Own end-to-end travel & logistics: booking, itineraries, visas if needed, expense tracking
• Be the calm, reliable center in a dynamic environment - anticipate issues and fix them proactively
• Occasionally interface with customers or partners to gather context or facilitate founder conversations
• Keep the founders informed without overwhelming them - surface only what's important, with clear options/recommendations
• Manage complex calendars for the founders: prioritize, resolve conflicts, prepare agendas, and ensure time is spent on highest-leverage activities
• Support light project management: track action items from founder meetings, follow up across teams, ensure predictability

Requirements and qualifications

• Exceptional organizational skills, attention to detail, and ability to juggle multiple priorities without dropping balls
• Fluent written and spoken English
• Fluent written and spoken Polish
• High emotional intelligence, discretion, and professionalism - you handle sensitive information with zero leaks
• Proactive mindset: you anticipate needs 2-3 steps ahead and act independently
• Comfort with ambiguity and rapid change - startups aren't predictable, and that's exciting for us
• Tech-savvy: fluent in tools like Google Workspace, Slack, Notion, Linear, travel platforms; quick learner for anything new
• Proven track record supporting C-level executives or founders in fast-paced settings
• Experience in ecommerce, SaaS, or subscription businesses is a nice-to-have but not required
• Ability to thrive in a fully remote, async-heavy team

What we offer

Building an extraordinary team is a fantastic challenge. We require a lot, but we give back as much - you're not just support; you're a core part of the mission and treated like a founder.

What you'll get

• Being a part of a tight, high-trust team you can rely on
• Taking an active part in building a revolutionary product loved by its users
• Competitive salary + Employee Stock Ownership Plan (ESOP)
• Full time, fully remote
• Team retreats (we love getting together in person a few times a year)
• Generous vacation days
• MacBook Pro and all necessary tools (including AI credits)
• 1-on-1 access to the founders, investors, and advisors - your insights matter

How to apply

If this feels like the right fit, email us at jobs@juo.com with your resume, a few words about yourself, and why you want to join us. That's the best way to apply You can use the button at the bottom of the page, but if you want to increase your chances, email is the way to go.

We don't like long drawn-out processes - so usually the whole thing takes around 2 weeks from start to finish. And we answer every application. If your first email clicks, the next step will be a 15-30 min call with one of us (most of the time one of the founders) and we'll take it from there.

Also, share this page if you know someone who might be interested.

Either way, we're excited to hear from you!

Thank you for your time.If you think you'd enjoy working with us but this isn't quite the role, tell us anyway - we'd love to hear from you.