Employee Relations Expert

This role is based within the Employee Relations Department of the Human Resources Division.

In this position, you will apply labor law provisions to resolve complex, non-standard cases and help shape the Bank's human resources and personnel policies. You will partner closely with HR Business Partners and other units. Additionally, you will participate in governance initiatives regarding workplace complaint management and independently conduct formal workplace investigations when required. You will also participate in the dialogue between the employer and trade union organizations.

Key Responsibilities

• Legal & Regulatory Advisory: Provide expert guidance and consultation on the interpretation and application of Polish labor law and internal Bank regulations governing personnel, payroll, and social matters.
• HR Business Partnering & Disciplinary Matters: Collaborate with HR Business Partners on formal disciplinary proceedings, labor law breaches, employee misconduct, and workplace irregularities reported within the scope of human resource management.
• Trade Union Relations: Liaise and maintain constructive working relationships with trade union organizations operating within the Bank.
• Policy & Internal Regulations: Participate in drafting internal normative acts and HR policies, and review and issue legal/compliance opinions on Bank-wide internal regulations.
• Social Benefits Fund: Support the operational and legal administration of the Company Social Benefits Fund (ZFŚS).
• External Legal Counsel Coordination: Partner with external law firms representing the Bank in employment and labor law matters.
• Training Development & Delivery: Design training frameworks, develop materials, and deliver specialized labor law training sessions to internal stakeholders.
• Contract & Social Security Compliance: Review civil law contracts to ensure strict compliance with applicable social security (ZUS) and labor legislation.
• Investigations & Complaints Governance: Participate in governance initiatives, audits, and reviews related to complaint handling, and conduct workplace investigations as needed.
• HR Policy Guidance: Guide the interpretation and consistent implementation of HR policies and workplace practices across all stages of the employee lifecycle.

Requirements & Qualifications

• Experience: Minimum 3 years of professional experience in employee relations, legal, or advisory role with direct application of Polish labor law.
• Trade Union Experience: Proven experience collaborating with trade union organizations is highly advantageous.
• Education: Bachelor’s or Master’s degree, preferably in Law.
• Language Proficiency: Fluent / Professional proficiency in both English and Polish (written and spoken).
• Legal Expertise: In-depth, practical knowledge of the Polish Labor Code and legal provisions governing the employment relationship.
• Employee Relations Competence: Strong understanding of employee relations frameworks, conflict resolution, and best practices in employer-employee relations.
• Professional Maturity: High level of business acumen, professional maturity, and emotional intelligence.
• Autonomy & Judgment: Proven ability to work independently with minimal direct supervision, exercising sound professional judgment and discretion.

What we can offer you/ Citi Handlowy offers

By joining Citi Handlowy, you will work in hybrid model (currently up to 2 days working at home per week), but also receive a competitive base salary and enjoy a whole host of additional benefits which are currently provided such as:

• Employer paid Defined Contribution Pension Plan contribution of 7% of employee’s pensionable earnings (PPE Program).
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates.
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates.
• Employee Assistance Program financed by Employer.
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave).
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates.
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering.
• Extra days off provided to employees celebrating significant service anniversaries, with eligibility occurring every five years.
• Cafeteria/ flex benefit - a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award.
• Special offers and discounts for employees.
• Copy and paste the URL below into a new tab in your web browser to view the Collective Bargaining Labor Agreement extract: https://www.citibank.pl/poland/files/ZUZP-KeyProvisions-CitiHandlowy_05012025.pdf

Alongside these benefits Citi Handlowy is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi Handlowy has everything you need? Then apply to discover the true extent of your capabilities.

Your personal data will be administered by Bank Handlowy w Warszawie S.A. with its registered office in Warsaw, ul. Senatorska 16. The Bank carries out the processing of your personal data first of all to conduct the recruitment process in which you participate, i.e. in the scope specified in Article 22(1) of the Labour Code (Article 6(1)(c) of the GDPR). You are entitled to: access your personal data, rectify them, erase them, restrict their processing, transfer your data and object to their processing. More detailed information is available at the website: https://www.citibank.pl/poland/files/privacy-notice.pdf

Please read the information about internal reports procedure - Whistleblowers Protection Act: https://www.citibank.pl/poland/files/ustawa-o-ochronie-sygnalistow.pdf

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Job Family Group

Human Resources------------------------------------------------------

Job Family

Employee Relations------------------------------------------------------

Time Type

Full time------------------------------------------------------

Primary Location Full Time Salary Range

151 920,00 zł - 258 680,00 zł------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.