EDI Coordinator / Specialist

SNI is serving as a trusted IT Outsourcing partner in line with the needs of World's most prestigious firms and carried out successful projects worldwide.

Responsibilities

• Analyze business, operational, and technical integration requirements for customer, carrier, and partner data exchanges.
• Design, configure, monitor, and optimize EDI connections, message flows, and translation mappings.
• Manage EDI onboarding and integration initiatives end to end, coordinating milestones from initial scoping and testing to go-live and support.
• Act as the primary liaison between internal business teams (operations, customer service), IT, and external partner technical teams.
• Monitor message stability, performance, and data quality across active EDI and API interfaces.
• Perform rapid troubleshooting, incident investigation, and root-cause analysis for failed message transmissions and interface errors.
• Maintain comprehensive interface mapping specifications, standard operating procedures, and technical documentation.
• Collaborate with data and IT teams to identify process improvements and adopt modern integration patterns.

Skills

• Experience working with common EDI standards and formats (e.g., EDIFACT, BORD512, or ANSI X12).
• Working knowledge of modern integration technologies, data transformation, and messaging formats (APIs, REST, XML, JSON, SFTP, AS2).
• Strong understanding of data flows, message types, and system integration patterns within freight forwarding, road transport, or logistics environments.
• Practical background in technical business analysis, system integration, partner onboarding, or EDI support.
• Proven troubleshooting skills with the ability to diagnose data discrepancies and interface transmission failures.
• Structured project management and prioritization skills to handle multiple partner integrations simultaneously.
• Fluent communication skills in English (verbal and written) to align with diverse business and technical stakeholders across Europe.

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