E-commerce Specialist

Team: Product Department: Product Place of work: remote or hybrid - Warsaw office Salary: 6 500 - 7 500 zł brutto UoP

About us

Meet Packhelp. We're are helping nearly 80,000 companies across the World. On the outside, we’re a packaging company, but look a little closer and you’ll see we’re one of the fastest-growing tech companies in Europe that have raised over €50M from leading international investors.

We’re looking for an E-commerce Specialist to take ownership of how our products are presented, structured and discovered across Packhelp.com, partner websites and marketplaces. You’ll combine strong attention to detail with an e-commerce mindset - making sure our product data is accurate, our listings are clear, and the shopping experience keeps getting better. If you enjoy turning a complex product offering into a simple and intuitive customer experience, this role could be a great fit for you.

Your duties

• Manage the product catalogue across packhelp.com, partner websites and marketplaces - adding new products and keeping the existing offer up to date
• Ensure the quality, consistency and accuracy of product data in our PIM system, including data that feeds our product configurators and 3D Editor
• Optimise product listings, product pages, categories, filters, sorting and search results to improve user experience and conversion
• Gather requirements from stakeholders, manage priorities and implement changes efficiently and accurately
• Work closely with Product, Category Management, Marketing, SEO and Pricing teams to develop and optimise the shopping experience

Requirements

• 1-2+ years of experience in e-commerce, digital merchandising or a similar role
• Experience managing product catalogues and adding or updating products across e-commerce platforms, marketplaces or partner websites
• Excellent organisation skills, attention to detail and the ability to manage multiple tasks and priorities
• A self-driven and proactive approach, with strong communication skills and the ability to work effectively with different stakeholders
• Very good knowledge of MS Excel or Google Sheets
• Comfortable using LLM-based tools to automate tasks and improve processes
• English at B1+ level

Nice to have

• Experience analysing data using tools such as GA4, Amplitude, Power BI or similar, and turning insights into concrete actions
• Basic knowledge of SEO and product listing and product page optimisation
• An interest in UX and a desire to develop in the area of customer journey optimisation - including creating clear messaging and UX copy that helps customers understand the offer and move smoothly through the ordering process

Benefits

• Flexible working hours - here comes work-life balance and possibility to work remote
• The best possible tools - easy access to the latest technology, our own apps, a Macbook, and industry-standard software
• Health & Wellness - private healthcare, life insurance, mental health support, and a subsidized MultiSport card
• Fair compensation - performance-based pay raises and bonuses for employee referrals
• Career development - internal workshops, training sessions, and learning budget
• Work from the places you love most - possibility to work remotely from anywhere in the world for up to 90 days a year
• Vacation & time off - 26 paid vacation days and 1 extra Better Future Day for actively making our world a better place

More about us

We are experts in the unboxing experience. We create revolutionary technology that supports the growing packaging needs of all business models. Our proprietary software unleashes creativity, speeds up packaging development, and automates mundane tasks. Above all else, we help connect brands with sustainable yet affordable packaging solutions. While Packhelp HQ is based in Poland, our thriving community of product engineers, creatives, marketers, and more work around the globe in countries such as Spain, France, and the Netherlands. In 2021, we revamped the Packhelp office to be an inclusive, supportive, and engaging space, no matter where our awesome employees are based. Come and see for yourself! www.packhelp.com/careers

IMPORTANT: Packhelp only contacts candidates via email or phone. We do not use external providers to process candidates’ offer letters, nor do we require an upfront payment to participate in our recruitment process. If you come across a similar situation, please report it to the relevant authorities.